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The role holder is responsible in selling products and solutions that are geared towards client needs in order to differentiate Corporate Banking products and solutions from competitor’s offerings and contribute to revenue growth.

Responsible for a number of key corporate accounts with lending and non-lending
products.

• Identify, originate, develop and maintain business relationships with corporate clients.
• Acquire and establish new relationships with potential Local Corp. clients.
• Analyze and recommend compatible service options for specialized customer needs.
• Support client service as a dedicated professional when needed in handling the day-to-day client activities / requests for processing.
• Provide assistance in the resolution of commercial customer’s complex inquiries and issues.
• Follow up and resolve client inquiries / problems through interaction with clients, bankers, product partners, branch operations and other staff in a timely and professional manner.
• Keep abreast with Bank’s latest Local Corp. products to ensure customers know about latest products offers.
• Liaising with internal departments to solve client’s issues and to fulfill customer’s satisfaction.
• Leads the data collection and analysis on corporate loan customers, and prepare credit proposals for Management Credit Committee.
• Analyzes applicants & financial status, credit, and property evaluations to determine feasibility of granting loans.
• Evaluates credit worthiness by processing loan applications and documentation within specified limits.
• Interviews applicants to determine financial eligibility and feasibility of granting loans.
• Communicates with clients to request information in supporting loan applications or to provide information for loan status.
• Presents loan proposals to Senior Management for decision making.
• Monitors loan repayment activities and takes necessary action to collect from past-due accounts.
• Provide value added services and cross-selling to existing and new clients.
• Negotiate legal documents related to service level agreement, bank guarantee and security documents
• Attend relevant internal and external corporate meetings, seminars and networking events.
• Engage in clients’ meetings and provide feedback on Bank products and services.

• Possess at least a Bachelor & Degree, Post Graduate Diploma or Professional Degree in Business or equivalent.
• Minimum 2~3 years of experience as a Relationship Manager in Financial Institutions.
• Experience in sales or customer service and credit analysis.
• Customer-oriented mindset.
• Excellent communication skills.
• Aptitude for fostering positive relationships.
• Strong interpersonal skills and an ability to build rapport with customers.