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To achieve and exceed sales targets and guidance to team, and ensure the overall growth and profitability of the payroll sales department.

1. Sales Strategy:

• Develop and implement comprehensive sales strategies to drive revenue growth and expand the client base.
• Analyze market trends, competitor activities, and customer needs to adjust sales strategies accordingly.
• Identify new sales opportunities, target market segments, and potential partnerships to enhance business expansion.
• Drive the adoption of KBZ Bank’s payroll products, including SmartPay, KBZPay, iBanking, H2H, and PayAdvance.
• Work closely with branch and business unit teams to align sales efforts with corporate objectives.

2. Client Relationship Management:

• Cultivate and maintain strong relationships with key clients to enhance loyalty and long-term partnerships.
• Address client concerns and issues promptly, ensuring high levels of customer satisfaction and retention.
• Collaborate with the ATM, product and service teams to provide customized solutions that meet client payroll needs.
• Conduct regular check-ins with existing clients to ensure they are maximizing the benefits of KBZ payroll products.

3. Sales Reporting:

• Prepare and present regular sales reports, performance analyses, and forecasts to higher management.
• Monitor and analyze sales data to identify trends, strengths, weaknesses, and opportunities for improvement.
• Implement data-driven decision-making to enhance sales productivity and effectiveness.
• Ensure accurate and timely documentation of sales activities in CRM systems and internal reporting tools.

4. Training and Development:

• Oversee the training and development of sales team members to enhance their skills and product knowledge.
• Provide ongoing guidance on sales techniques, customer engagement strategies, and industry best practices.
• Conduct workshops and training sessions on KBZ Bank’s payroll solutions to improve the team’s ability to sell effectively.
• Support career development and succession planning within the sales team.

5. Performance Metrics:

• Monitor and measure individual and team performance against predefined sales targets and KPIs.
• Identify underperforming areas and implement performance improvement plans when necessary.
• Establish incentive programs and recognition initiatives to drive motivation and high performance.
• Ensure compliance with all internal policies, procedures, and industry regulations.

6. Collaboration & Process Improvement:

• Work closely with the HR and finance departments to align payroll sales with broader organizational goals.
• Identify process inefficiencies and recommend improvements to enhance customer experience and operational efficiency.
• Leverage technology and automation tools to optimize sales workflows and reporting.

• Bachelor’s degree in Business Administration, Marketing, Finance, Banking, or a related field
• Minimum of 2 years of experience in B2B corporate sales, commercial banking, or financial services.
• Proven track record of developing effective sales strategies, identifying new market opportunities, and achieving revenue and acquisition targets in a competitive environment.
• Strong critical thinking and negotiation skills to handle complex client demands, resolve issues promptly, and close key strategic deals.