Collection Officer(Digital & Corporate Collection)

Yoma Bank

| Yangon

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Collection Officer(Digital & Corporate Collection)

Yoma Bank, | Yangon

Collection Officer(Digital & Corporate Collection)

Yoma Bank

Collection Officer(Digital & Corporate Collection)

Yoma Bank

Myanmar - Yangon

| Yangon

13 Jan 2020

Experience level

Entry Level

Job Function

Finance, Accounting, Audit

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

ROLE PURPOSE

This role will help Yoma Bank recover delinquent accounts by working closely with Branch Managers and Credit Monitoring Officers. We are seeking a motivated self-starter who wants to grow with Yoma Bank.

KEY ACCOUNTABILITIES:
• Manage delinquent accounts including but not limited to explain legal requirements and obligations, obtain payments, establish payment schedules, renegotiate payment schedules.
• Collaborate with Branch Managers and Credit Monitoring Officers to manage delinquent accounts.
• Follow up and deal with delinquent clients proactively. Be initiative and assertive to get committed payments from the clients.
• Other duties as assigned by the Supervisor.

Open To

Male/Female

Job Requirements

Knowledge & Skills
Essential
• Manage time effectively and work well under pressure and meet deadlines
• Team player willing and able to collaborate with associates at all levels
• Possess professionalism and integrity in dealings with peers and customers
• Be able to identify process improvement opportunities
• Motivated to seek out answers, generate ideas, and develop new skills
• Be able to understand the procedures, perform mathematical calculations and learn the process of legal action
• Some travel required.
• Ability to prioritize tasks and take quick actions based on importance/urgency.
• Possess good analytical and critical thinking.
• Able to assist team and management.

Education & Special Training
Essential
• Graduated: Bachelor's degree
• PC skills – Good working knowledge of Microsoft Office, Email
• Documentation skills – able to write official letters, emails in simple English.
• Good typing speed in both English and Burmese (Myanmar Fonts)

Experience
Essential
• Min. 1 year experience in any business operation
• Prior collection experience preferred but not essential

Languages
Essential
• Must be bi-lingual: proficiency in English is required
• Excellent communication (written and verbal)

*Only shortlisted candidates will be contacted for interviews*

What We Can Offer

Benefits

- OT Payment
- Annual Performance Bonus
- Ferry Provided

Highlights