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Customer Insight Analyst

(Data Analyst)

YKKO
Tamwe | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. 1 day(s) ago
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
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Customer Insight Analyst

YKKO

Customer Insight Analyst

(Data Analyst)

YKKO
Recruiter active1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Food and Beverage/Catering

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Gather and clean sales, transaction, and digital analytics data.
  • Perform basic statistical analysis to identify trends and patterns.
  • Support menu performance reviews and pricing evaluations.
  • Assist in designing and executing qualitative and quantitative research (surveys, focus groups).
  • Coordinate with external research agencies for fieldwork and data collection.
  • Compile raw data into structured formats for analysis.
  • Maintain and update Power BI / Excel dashboards for KPIs (NPS, repeat rate, satisfaction scores).
  • Prepare weekly and monthly reports for internal stakeholders.
  • Highlight anomalies and recommend areas for deeper analysis.
  • Support customer journey mapping across dine-in, takeaway, and delivery.
  • Document pain points and assist in preparing improvement recommendations.
  • Work with Brand Marketing, Retail Marketing, and Operations to provide insights for campaigns and store experience.
  • Share quick-turn insights for promotions and menu launches.

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in business administration/marketing/ computer science. 
  • Certification in any data analytics program would be a plus. 
  • Above one year of proven data analysis job experience. 
  • Proficiency in data analysis tools and software; mainly on Excel, Power BI, Google Analytics. 
  • Strong attention to detail and analytical skills. 
  • Effective communication skills to convey complex data findings. 
  • Ability to work collaboratively and translate data into actionable recommendations.

What we can offer

Benefits

Office Time - 8:30 AM to 4:30 PM,
OFF Day - Sat , Sun and Gazette Holidays,
Other Benefits - Ferry Provided

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques