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Customer Service Agent

(Call Center)

RnR - Rhythm & Rhymes
Kyauktada | Yangon
  30 Posts
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
Today
Recruiter active11 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Customer Service Agent

(Call Center)

RnR - Rhythm & Rhymes
Recruiter active11 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - Yangon
Verified This Job has been Verified as
Real by the Company.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

High School

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Handle incoming customer inquiries and provide accurate information, guidance, and solutions.
  • Make outbound calls to follow up with customers, conduct surveys, share updates, and support customer engagement activities.
  • Receive, manage, and resolve customer complaints professionally, ensuring timely follow-up and customer satisfaction.
  • Respond to customer inquiries and provide support through digital care channels, including Facebook, Messenger, Viber, email, and other online platforms.
  • Follow customer service standards, call handling procedures, and company policies.
  • Proactively contribute to improving customer experience, service quality, and customer loyalty.

Open To

Male/Female

Job Requirements

  • Bachelor’s degree or relevant educational qualification.
  • Previous experience in customer service, call center operations, telemarketing, or digital customer care is an advantage.
  • Excellent communication, listening, interpersonal skills and problem-solving
  • Basic computer literacy and familiarity digital communication platforms.
  • Ability to handle difficult customers with patience, empathy, and professionalism.
  • Ability to work under pressure and meet service quality targets and KPIs.

What we can offer

Benefits

- Basic Pay
- Living Allowance
- Monthly KPI Incentive
- Stay on Bonus
- Ferry
- Health Insurance
- Overtime/ Leave Benefits
- Night Shift

Highlights

- International Standards

Career Opportunities

- Training Provided