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Customer Service And Export Docu. Executive

Ben Line Agencies (Myanmar) Ltd
Kyauktada | Yangon
Verified This job has been verified by the company as a real job vacancy.
05 Mar 2024
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service And Export Docu. Executive

Ben Line Agencies (Myanmar) Ltd

Customer Service And Export Docu. Executive

Ben Line Agencies (Myanmar) Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Energy/Water/Oil & Gas/Waste

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

- Update vessel schedule based on long term schedule and daily movement report of vessels.

- Receive and issue booking confirmation to customers.

- Control booking versus basic allocation (BSA);

- Co-ordinate with Logistics and Sales team to control equipment, space

- Send daily booking forecast, central booking forecast to principals, partners and related departments

- Follow up with customers and resolve any issues related to bookings: booking amendment, extend cut-off, early drop off request, vessel delay, special free time, heavy cargo, certificate of the vessel, any special requirement from LC etc;

- Send vessel pre-loading list to Operation/Partners/Logistics/Vessel operators

- Check pre-loading and final loading status and inform customers about their container status as well as support customers to resolve any related issues;

- Receive Shipping instruction (S/I) from customers,

- Check and create Bill of Lading (B/L) and send Draft B/L to customers for confirmation, proceed any B/L amendment requests by customers;

- Assign manifest declaration rights to customers/partners and submit export manifest documents

- Send export documents (Bill of lading, EDI, freight collect advice, telex release, loading list etc.) to POD agents / principals before deadline;

- Send debit note to customers for payment and accountant for issuing invoice;

- Follow up payment status by customers in order to release OBL or telex release in time;

- Solve any problem happening to the shipments until cargo to be released at destination

- Update and send monthly report to management, accountant, and all relevant departments;

- Any other jobs assigned by departmental manager.

Open To

Male/Female

Job Requirements

- Bachelor degree either in Transportation or Foreign Trade or Economics or Logistics Management;

- Good teamwork spirit; being hard working and responsible.

- Good English and communication, problem solving skills.

- Previous Experience in customer service and documents for shipping, logistics companies is essential.

What We Can Offer

Benefits

- Performance Bonus based on performance appraisal

Highlights

PLEASE DO NOT APPLY FOR THIS POSITION IF YOU HAVE NO PREVIOUS EXPERIENCE.

Career Opportunities

- Training provided