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We will be recruiting for this position at the upcoming JobNation Job fair Mandalay on 15-November-2026 at Mingalar Mandalay Hotel. 

If you apply for this job now and are shortlisted, then please come to the job fair and we will have an interview booth ready for you.

Customer Service Assistant is responsible for overseeing daily operations in the Sales & Marketing department …

•Prepare and cook Myanmar, Chinese, and other menu items according to the lounge menu, flight schedules, and guest demand.

•Prepare, display, and refill buffet items; ensure food is freshly prepared, properly cooked, attractively presented, and available throughout lounge operating hours.

•Check food quality, taste, portion size, ingredient freshness, and expiry dates; monitor inventory, manage proper storage, and report shortages or wastage to the supervisor.

•Follow food safety, personal hygiene, food storage, temperature control, and waste-disposal procedures; maintain the cleanliness and sanitation of kitchen equipment, preparation areas, and buffet counters.

•Support daily CIP Lounge operations, including opening setup, service preparation, closing duties, and guest-service support; coordinate with lounge staff to ensure smooth and efficient service during peak periods and shift changes.

• Minimum high school diploma or bachelor’s degree in Hospitality or Tourism is preferred.
• Previous experience in a restaurant, hotel, catering operation, or other F&B service environment.
• Practical cooking skills, preferably with experience preparing Myanmar and Chinese dishes.
• Experience in buffet preparation, food presentation, and food service is an advantage.
• Knowledge of food safety, kitchen hygiene, and proper food storage procedures.
• Good communication, interpersonal, customer-service, teamwork, and time-management skills.
• The position requires shift-based work, including morning and evening shifts, as well as weekend and public holiday duties, subject to operational requirements.
• Responsible, detail-oriented, and committed to maintaining food quality, cleanliness, and service standards.