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Customer Service Officer(For Vet Clinic)

Focus Star Co.,Ltd
Hlaingtharya | Yangon
Verified This job has been verified by the company as a real job vacancy.
12 Jan 2021
Recruiter active 20 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 20 hours ago The recruiter at this company was last active reviewing applications.
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Customer Service Officer(For Vet Clinic)
Focus Star Co.,Ltd, Hlaingtharya | Yangon

Customer Service Officer(For Vet Clinic)

Focus Star Co.,Ltd
Yangon

Customer Service Officer(For Vet Clinic)

Focus Star Co.,Ltd
Recruiter active 20 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Hlaingtharya | Yangon
12 Jan 2021
Verified
Recruiter active 20 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Others

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

  • Open and maintain the patients’ accounts by recording transaction and patients’ account
  • Know how to resolve pets’ owners’ complaint by listening what the problems are
  • Work closely with vet technicians and vet surgeons to get patients’ feedback
  • Work closely with marketing team in the case of market analysis
  • Prepare the reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls and follow up calls
  • Play major roles to achieve customer satisfaction
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensureresolution
  • Keep records of patients for follow up cases (customer retention program)
  • Resolve customer complaints via phone and email
  • Use telephones to reach out to customers and verify account information
  • Close out or open call records

Open To

Female

Job Requirements

  • Any university degree holder with 1-2 years of experiences as a customer services field
  • Must be cheerful person and work under pressure
  • Able to manage complaints timely
  • Good attitude and good team spirit

What We Can Offer

Benefits

Uniform

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Others

Min Education Level

Bachelor Degree

Job Type

Full Time

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