The Deputy Head of Bancassurance is a key leadership role within the retail branch channel, responsible for overseeing and driving the bancassurance strategy. This position involves collaborating with internal stakeholders to develop and implement effective bancassurance initiatives, ensuring the seamless integration of insurance products into the retail banking environment. 

• Collaborate with insurance providers to design and customize insurance products suitable for the retail banking customer base. 
• Monitor and manage the performance of existing insurance products, making recommendations for improvements. 
• Provide training to retail branch staff on insurance products, sales techniques, and compliance requirements.
• Ensure that branch teams are well-equipped to effectively promote and sell insurance products.
• Identify opportunities to enhance revenue through the sale of insurance products within the retail branch network.
• Develop and execute a comprehensive bancassurance strategy aligned with the overall business objectives.
• Work closely with internal stakeholders, including retail branch managers and insurance partners, to ensure alignment of goals and objectives.
• Foster strong relationships with insurance providers, negotiating agreements and optimizing partnerships.
• Implement key performance indicators (KPIs) to measure the success of bancassurance initiatives.
• Analyze sales data and trends to identify areas for improvement and implement corrective actions.
• Ensure that all Bancassurance activities comply with regulatory requirements and internal policies.
• Implement risk management measures to mitigate potential issues related to insurance products
• Develops talent within the team by providing coaching to achieve the defined goals.  
• Strong understanding of customer research, service quality and process innovation models.
• Foster a strong team ethos and collaborate seamlessly with partners and business units together with the KBZ’s Bancasurrance team.  
• Execute other assigned tasks based on team and business priorities.  
• Demonstrate enthusiasm and a commitment to adhere to KBZ’s principles and values.  
• Provide support by undertaking any other additional functions as delegated by the Head of Bancassurance and SMT. 

• Bachelor's degree in Business Administration, Finance, or a related field. Master's degree is a plus.  
• Minimum of 7 years of experience in bancassurance, insurance sales, or a related field.
• Strong understanding of retail banking operations and insurance products.
• Proven experience in developing and executing bancassurance strategies.
• Excellent communication, negotiation, and relationship-building skills. In-depth knowledge of regulatory requirements in the insurance and banking industries.