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Key Responsibilities

• Assist in configuring, monitoring, and troubleshooting IT systems (servers, networks, firewalls, endpoints).
• Provide technical support to internal users (Level 1/2 support).
• Assist in IT operations for switch solutions, card systems, and digital payment platforms.
• Participate in routine system maintenance, backup, patching, and monitoring activities.
• Support software/hardware inventory and licensing updates.
• Document IT procedures, incidents, and knowledge base entries.

Technical Skills

• Basic knowledge of computer networks, operating systems (Windows/Linux), and hardware.
• Familiarity with network/system administration, database basics, and troubleshooting.
• Exposure to scripting (e.g., PowerShell, Bash, or Python) is an advantage

Soft Skills

• Eagerness to learn and adapt quickly.
• Analytical and problem-solving mindset.
• Good verbal and written communication skills.
• Team player with a proactive attitude.

• Bachelor’s degree in Information Technology, Computer Science, Electronic Engineering, or any other degree supplemented with an IT-related diploma or certification.
• Fresh graduates are welcome.
• Internship or project experience in IT systems, networking, or software development is a plus. 
• Basic English proficiency (reading technical documentation, emails, etc.)