IT Service & Budget Coordinator to support IT service request handling and IT budget operations. This role is uniquely positioned within the IT PMO, making it suitable for fresh graduates or junior staff who have strong organizational skills and an ambition to grow into Project Management. The coordinator will work closely with IT, Finance, and Management teams to ensure smooth request handling, budget tracking, and payment processes.

Key Responsibilities:

• Coordinate and facilitate IT service requests, including:
  • Core Banking System Access & Account Requests
  • Service Requests
  • Email & User Access Management
  • Server, Application, VPN, and Data/Feature/Service Requests
• Track and document IT requests, ensuring timely follow-up and completion.
• Assist in preparing and monitoring IT budgets in collaboration with the Finance Team.
• Support the payment and approval process, ensuring documents are properly routed through mid-level and senior management.
• Prepare simple reports on IT requests, budget status, and payments.
• Ensure compliance with internal policies and audit requirements.

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• Fresh graduates are welcome; prior internship or academic project experience is an advantage.
• Strong interest in service coordination, IT financial management and IT PMO operations.
• Good organizational, documentation, and time management skills.
• Proficiency in MS Office (especially Excel & Word).
• Strong communication and teamwork skills.
• Willingness to learn and adapt in a fast-paced environment.