Position Purpose

• The role is to ensure the business’ accommodation is problem-free, safe, and optimized so that employees can work under the best conditions.
• The professional who holds the role must be well-organized and able to optimize the use of office space and equipment while reducing operating costs.

Key Responsibilities and Accountabilities

• Manage office building maintenance, the best use of space, refurbishment, renovations, and relocations as and when require.
• Take ownership of managing lease of the office building(s), preparing contract and control validity of contract as required.  
• Conduct professional analysis/benchmarking and present with insightful analysis on professional office building(s) and their offerings when required.
• Make sure the building(s) meets health, safety standard and best-practices and legal requirements are fulfilled. This includes completing regular safety/tidiness inspections and organize improvements as required.
• Liaise with both internal and external stakeholders which may include local authorities and report business requirements and administrative matters to management to stay relevant.
• Work closely with Risk & Compliance Department to develop, own and execute physical security process of the building and employees. This may include working with external security companies.
• This shall include the management of the similar process of company’s staff houses.

Asset Management

• Working closely with Corporate IT Team to make sure staff are equipped with suitable IT devices and develop stock management protocol. This shall include but not limited to computer, printers, TV/monitor screens, projectors, shredders, Internet Router/Assess Points etc.
• Management of office space utilizing, optimization and management of office furniture to ensure the office space is looking professional and free from distractions. 
• Working closely together with Corporate IT team, Finance team and other relevant counter parts to develop and execute asset depreciation process and disposing of fully depreciated process.

Logistics Management

• Manage and own the process of staff transportation, i.e., Grab for Business, staff ferries and office pool cars. This includes the management of Drivers, usage of vehicles and relevant expenses.
• Manage the lease and own the regular maintenance process of the company vehicles assigned to management and sales team within and outside Yangon. Shall also be responsible for Ad-hoc vehicle arrangement for the business requirement.
• Act as the point of contact/in-charge person with fleet services provider(s) and manage lease, prepare contract, and control validity of the contract as required. This requires management of the SLA (service level agreement) with the vendors and drivers.

Office Administration

• Manage front office, front office executives, security guards and cleaners and making sure they are all providing with guidance and leadership to deliver the most professional services.
• Make sure all the stationery and employees tools of trades (ID/Door Access Card, SIM Card etc) required for the office are filled and develop and own stock management process.
• Make sure all administration tasks are in control and professional.

General Management

Management of Wave Money Office Location

Wave Money operates across Myanmar and is headquartered within Yoma Strategic Holdings’ Head Office at The Campus. This role is responsible for managing the Head Office, as well as overseeing other office locations and service centers nationwide.

• Managing office building maintenance, the best use of space, refurbishment, renovations, and relocations as and when require.
• Take ownership of managing lease of the office building(s), preparing contract and control validity of contract as required.  
• Conduct professional analysis/benchmarking and present with insightful analysis on professional office building(s) and their offerings when required.
• Making sure the building(s) meets health, safety standard and best-practices and legal requirements are fulfilled. This includes completing regular safety/tidiness inspections and organize improvements as required.
• Liaise with both internal and external stakeholders which may include local authorities and report business requirements and administrative matters to management to stay relevant.
• Working closely with Risk & Compliance Department to develop, own and execute physical security process of the building and employees. This may include working with external security companies.
• This shall include the management of the similar process of company’s staff houses.
• Act as primary operational lead for all workplace and fleet related incidents, including coordination with the stakeholders as relevant in emergency or accident
• Lead and support cross-functional workplace projects requiring coordination with internal team and stakeholders

Asset Management

• Working closely with Corporate IT Team to make sure staff are equipped with suitable IT devices and develop stock management protocol. This shall include but not limited to computer, printers, TV/monitor screens, projectors, shredders, Internet Router/Assess Points etc.
• Management of office space utilizing, optimization and management of office furniture to ensure the office space is looking professional and free from distractions. 
• Working closely together with Corporate IT team, Finance team and other relevant counter parts to develop and execute asset depreciation process and disposing of fully depreciated process.

Employee Services

• Own and oversee the company’s travel desk and business travel arrangements, including policy, process, and vendor or agency management.
• Own and supervise expatriate and business visitor immigration processes for employees and their families, including visas, FRC, Form C, and other Myanmar government requirements, ensuring timely application and renewal through internal teams and or appointed agencies.
• Oversee and support employee housing arrangements, including apartment leasing, advance payment processes primarily for expatriates, and the management of staff housing when required.

Logistics Management

• Managing and owning the process of staff transportation, i.e., Grab for Business, staff ferries and office pool cars. This includes the management of Drivers, usage of vehicles and relevant expenses.
• Managing the lease and owning the regular maintenance process of the company vehicles assigned to management and sales team within and outside Yangon. Shall also be responsible for Ad-hos vehicle arrangement for the business requirement.
• Acting as the point of contact/in-charge person with fleet services provider(s) and manage lease, prepare contract, and control validity of the contract as required. This requires management of the SLA (service level agreement) with the vendors and drivers.

Office Administration

• Managing front office, front office executives, security guards and cleaners and making sure they are all providing with guidance and leadership to deliver the most professional services.
• Making sure all the stationery and employees tools of trades (ID/Door Access Card, SIM Card etc) required for the office are filled and develop and own stock management process.
• Making sure all administration tasks are in control and professional.

General Management

• Reviewing and performing complex process of evaluating vendors/service providers performance in order to ensure they are in compliance with criteria, standard and reliable sources.
• Support management in activities that facilitates participation in business planning process and proactively identify opportunities to advance the success of the business.  

Experience: 

• Minimum 5 years of relevant experience in General Affairs, Administration, or Sourcing roles within an international organization with 300+ FTE.

Education and qualifications: 

• A Bachelor’s Degree in Business Administration or Engineering or equivalent education achievement is mandatory. 
• Experience in the usage of computers and office software packages is mandatory. Experience in handling of web-based ERP system would be an advantage.

Functional Skills and Knowledge Areas:

• Ability to provide excellent business strategies for achieving goals and smooth functioning of business in market.
• Ability to lead effectively, mentoring as well as conflict resolution skills.
• Good cooperation skills working with management in multiple work streams.
• Strong driver of improvement activities; solution oriented and ability to delegate the task effectively.
• Exceptional people management skills.
• Customer Service orientation and excellent communication skills.

Language Requirements:

• Fluent in English and Myanmar as the mother tongue.