Job Title: Operations Manager

Company Overview: Join the RTH Group, a renowned F&B group committed to delivering unparalleled dining experiences. We are seeking an Operations Manager to oversee Kominka, our esteemed high-end Japanese restaurant featuring two unique outlets: a sake and wagyu bar, and an Izakaya. Despite their intimate settings with only 20 seats each, both outlets cater to a discerning clientele with a taste for excellence.

Position Overview: As the Operations Manager, you will be responsible for ensuring the seamless functioning of both outlets at Kominka. Your role encompasses overseeing daily operations, optimizing efficiency, maintaining exceptional standards of service, and driving revenue growth. You will play a pivotal role in upholding the reputation of Kominka as a premier destination for Japanese cuisine aficionados.

Key Responsibilities:

1. Operations Oversight: Supervise all aspects of restaurant operations, including but not limited to staffing, inventory management, vendor relations, and compliance with health and safety regulations.

2. Team Leadership: Lead and inspire a team of passionate professionals, fostering a culture of excellence, teamwork, and continuous improvement. Provide guidance, support, and training to ensure exceptional service delivery.

3. Customer Experience Enhancement: Maintain a keen focus on customer satisfaction, consistently striving to exceed expectations. Monitor feedback channels and implement strategies to enhance the dining experience and build long-lasting relationships with clientele.

4. Financial Management: Collaborate with the finance team to develop and manage budgets, monitor expenses, and maximize profitability. Implement cost-control measures without compromising quality or guest satisfaction.

5. Strategic Planning: Contribute to the development and execution of strategic initiatives aimed at driving revenue growth, expanding market reach, and enhancing brand visibility. Stay abreast of industry trends and competitor activities to identify opportunities for innovation and differentiation.

6. Quality Assurance: Uphold the highest standards of food quality, presentation, and hygiene across both outlets. Conduct regular inspections and audits to ensure compliance with company standards and regulatory requirements.

7. Sustainability Initiatives: Champion sustainability practices within the organization, implementing eco-friendly policies and initiatives to minimize environmental impact and promote responsible business practices.

Qualifications:

• Proven experience in restaurant management, preferably within the high-end dining sector.
• Strong leadership skills with the ability to motivate and inspire teams to achieve excellence.
• Exceptional communication and interpersonal abilities, with a customer-centric approach.
• Financial acumen and experience in budgeting, financial analysis, and P&L management.
• Proficiency in MS Office Suite and restaurant management software.
• Knowledge of Japanese cuisine and culture is advantageous.
• Bachelor’s degree in Hospitality Management, Business Administration, or related field is preferred.

Join us at Kominka and embark on a journey of culinary excellence, where every detail is crafted to perfection and every guest experience is unforgettable. If you're passionate about hospitality and ready to elevate your career in the dynamic world of high-end dining, we invite you to apply for the role of Operations Manager today