• Strategic Planning: Develop strategic plans and objectives for the F&B operations in alignment with JD's overall business goals. This involves analyzing market trends, customer preferences, and competitor strategies to identify opportunities for growth and innovation in the F&B sector.
• Vendor Management: Source, onboard, and manage relationships with F&B vendors and suppliers. Negotiate contracts, ensure timely delivery of quality products, and maintain strong partnerships to support JD's F&B offerings.
• Inventory Management: Oversee inventory levels and stock rotation for F&B products. Implement efficient inventory management systems to minimize waste, optimize stock levels, and ensure product availability to meet customer demand.
• Quality Control: Establish and enforce strict quality control standards for F&B products sold on JD's platform. Conduct regular inspections and audits to ensure compliance with food safety regulations, freshness standards, and product quality specifications.
• Customer Experience: Focus on enhancing the customer experience for F&B shoppers on JD's platform. Monitor customer feedback, address issues promptly, and implement strategies to improve product selection, shopping experience, and customer satisfaction.
• Financial Management: Develop and manage budgets for F&B operations. Monitor expenses, analyze financial performance, and identify opportunities for cost optimization and revenue growth within the F&B business segment.
• Team Leadership and Development: Lead a team of F&B professionals, including operations staff, logistics coordinators, and quality control specialists. Provide guidance, coaching, and training to develop team members' skills and capabilities.
• Data Analysis and Reporting: Utilize data analytics tools and platforms to analyze F&B sales performance, customer behavior, and market trends. Generate reports, dashboards, and insights to inform decision-making and drive continuous improvement in F&B operations.
• Collaboration and Cross-Functional Alignment: Work closely with other departments within JD, including marketing, sales, technology, and customer service, to align F&B operations with broader business initiatives and objectives.

Qualification

• Education: A bachelor's degree in, hospitality management, food service management, Diploma in business  devrlopment or a related field is often required.
• Some employers may prefer candidates with a master's degree or MBA, especially for leadership roles.
• Must have 5 years experience in F&B.