MMR
Myanmar
Operations Manager
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Great Opportunity for ...
Position Description: Manage the operations of single or multiple processes for the organization. Be a single point of contact with the entire team and the senior management through effective communication on the key deliverables of the process. Interact with clients on a regular basis to ensure smooth operations and increase business with the client. Control cost through effective utilization of personnel, materials and equipment. Proactively tackle problems that arise in the team and resolve them to ensure there is no negative impact on productivity and delivery of assignments. Manage and motivate a team of CSO’s, Team Leaders, Assistant Managers, trainers and quality control specialists to ensure high performance levels. Manage the process profit and loss statement on a monthly basis and report to management. Handle all operational issues and resolve them. Coordinate with various departments to get issues resolved
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What We Can Offer
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Do you have experience in call center field?
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