Job Title : Opera PMS & Micros POS Support –Hotel, Hospitality

• Lead the deployment and configuration, and support for Oracle Opera Property Management System (PMS) and Micros Point of Sale (POS) solutions in hotels and restaurants.
• Install, configure, and test Opera and Micros systems, ensuring smooth integration with other hotel management solutions.
• Troubleshoot system issues, provide technical support, and ensure minimal downtime.
• Conduct training sessions for hotel and restaurant staff on system usage and best practices.
• Work closely with hotel IT teams, finance, and operations to optimize PMS and POS functionalities.
• Assist with upgrades, patches, and maintenance of Opera and Micros systems to ensure stability and security.
• Provide post-implementation support and ongoing consultancy for system improvements.

• Bachelor’s degree in IT, Computer Science, Hospitality Management, or a related field.
• 1+ years of experience working with Oracle Opera PMS and Micros POS (configuration, implementation, or support)/ any other related PMS or POS System.
• Strong knowledge of hospitality operations, including reservations, front office, billing, and F&B management.
• Knowledge of SQL databases, networking, and IT security is a plus.
• Excellent communication and training skills to interact with hotel/restaurant teams.
• Ability to work under pressure and provide on-site and remote support when needed.