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Project Manager

KBZ Bank
Recruiter active 9 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
4 days ago

Experience level


Job Function

Project, Operations Management

Min Education Level

Bachelor Degree

Job Description

  • Responsible for the overall project management end to end from initiation to execution, tracking and follow up, UAT and Go-Live.
  •  Coordinating with BU/Functions/Consultants and drive the project internall with internal teams to run the project as per agreed milestone set.
  •  Maintains and improve quality of implementation and check all pre-launch criteria’s.
  •  Highlight any show stoppers by either vendor/VC/Functional team and take required action to resolve the gap to maintain pace of the project.
  •  Understand the complexities of the issues from vendor and internal teams prospective and give suitable solution with customer centric advancement and better benefit to future operation.
  •  Explore latest customer friendly ways and propose easy implementation processes in cost effective way.
  •  Ensures Product integration with in sync with other common platforms to
  • make operation smooth and customer friendly while making changes in the process as suggested by consultants.
  •  Business Unit/ Function wise implementation and testing of all technological/Operational enhancement’s from service prospective.
  •  Prepare monthly review documents and project trackers with updates.
  •  Maintain all project status is organizational tool and closure of all gap within timeline and conduct review with core team members.
  •  Update PMO office for major challenges and do follow up coordination for closure of all task on time.
  •  Align BU/Functions as per service standard set and advised by consultants and sync up for their support for smooth process correction.

Open To


Job Requirements

  • Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies / Technology / Management, Finance / Accountancy /Banking or equivalent.
  • At least 10 year(s) of working experience and managing a large team in the related field is required for this position.
  • Experience working in Call Center/ Customer experience /Service Quality /Bank operation of banking / financial services/Digital Banking would be an added advantage.
  • Ability to command both spoken and written in English.
  • Strong knowledge in CRM, contact center technology enhancement and Virtual Customer Service related applications.
  • Possess strong problem solving skills, leadership, professional maturity, communication skills and ability to work independently.

What We Can Offer


Quarterly Bonus


International Standard

Career Opportunities

Management Potential

About Our Company

KBZ Bank: A new generation of banking

For over two decades, KBZ Bank has been part of Myanmar’s growth story, working tirelessly to strengthen communities and institutions for the long term and to improve the quality of life for all. As Myanmar’s largest privately-owned bank, we represent more than 40 percent of both retail and commercial banking in the country, driving the success of the nation’s entrepreneurs, businesses, and communities. We safeguard the assets of over 1 million business customers across the country, providing support, guidance, and critical access to finance. Today, KBZ Bank is helping to fast-track Myanmar’s development in the digital age, embracing next-generation banking while pioneering new ways of financial inclusion.

We have seized the advantages of mobile-first technology in promoting financial inclusion and connecting our customers to the people, opportunities, and places that they value most. Through KBZPay, Myanmar’s fastest-growing mobile wallet with more than 9.1 million users, we have brought banking beyond our 500 branches and to even more communities. We are also transforming from the inside out, drawing on the latest technologies to work more efficiently and serve our customers better, while developing the bankers and leaders of the future.

Our purpose is to improve the quality of life in Myanmar by increasing access to financial products and services, thereby giving communities and businesses access to opportunities and a better quality of life.

KBZ Bank’s Talent Factory
KBZ Bank recognizes that the future of Myanmar – and its banking sector – lies in the hands of the next generation. That is why we take talent development across the organization seriously. From coders and digital bankers to thought leaders and future shapers, we equip our employees with world-class skills and future-ready tools.

Building the bank of the future
At KBZ Bank, we deploy agile management approaches in various aspects of how we work – including bringing people together on cross-functional projects to question the status quo and evolve better ways of working. This represents a break from a top-down approach, empowers our employees, and taps their insights in designing the bank of the future.

Personal Challenge
We put the emphasis on individual responsibility, opportunity, and autonomy. We encourage growth through continuous on-the-job development and a fast-paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!