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Project Manager

KBZ Bank
Pabedan | Yangon
Verified This job has been verified by the company as a real job vacancy.
31 May 2023
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
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Project Manager

KBZ Bank
Recruiter active 8 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Project, Operations Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Responsible for the overall project management end to end from initiation to execution, tracking and follow up, UAT and Go-Live.
  •  Coordinating with BU/Functions/Consultants and drive the project internall with internal teams to run the project as per agreed milestone set.
  •  Maintains and improve quality of implementation and check all pre-launch criteria’s.
  •  Highlight any show stoppers by either vendor/VC/Functional team and take required action to resolve the gap to maintain pace of the project.
  •  Understand the complexities of the issues from vendor and internal teams prospective and give suitable solution with customer centric advancement and better benefit to future operation.
  •  Explore latest customer friendly ways and propose easy implementation processes in cost effective way.
  •  Ensures Product integration with in sync with other common platforms to
  • make operation smooth and customer friendly while making changes in the process as suggested by consultants.
  •  Business Unit/ Function wise implementation and testing of all technological/Operational enhancement’s from service prospective.
  •  Prepare monthly review documents and project trackers with updates.
  •  Maintain all project status is organizational tool and closure of all gap within timeline and conduct review with core team members.
  •  Update PMO office for major challenges and do follow up coordination for closure of all task on time.
  •  Align BU/Functions as per service standard set and advised by consultants and sync up for their support for smooth process correction.

Open To

Male/Female

Job Requirements

  • Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies / Technology / Management, Finance / Accountancy /Banking or equivalent.
  • At least 10 year(s) of working experience and managing a large team in the related field is required for this position.
  • Experience working in Call Center/ Customer experience /Service Quality /Bank operation of banking / financial services/Digital Banking would be an added advantage.
  • Ability to command both spoken and written in English.
  • Strong knowledge in CRM, contact center technology enhancement and Virtual Customer Service related applications.
  • Possess strong problem solving skills, leadership, professional maturity, communication skills and ability to work independently.

What We Can Offer

Benefits

Quarterly Bonus

Highlights

International Standard

Career Opportunities

Management Potential