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Relationship Manager (Sales - Deposits / Products)

KBZ Bank
Pabedan | Yangon
Verified This job has been verified by the company as a real job vacancy.
20 Jul 2023
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Relationship Manager (Sales - Deposits / Products)
KBZ Bank, Pabedan | Yangon

Relationship Manager (Sales - Deposits / Products)

KBZ Bank

Relationship Manager (Sales - Deposits / Products)

KBZ Bank
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Manage the HNI portfolio of the branch
  • Increase the relationship value (deposit base) of the customer and the HNI customer base in the branch
  • Improve EP per customer by increasing the holdings of deposit products and improving penetration of product holding across the bank (such as each customer should go from having say 2-3 products on average to 4-6 products with the bank)
  • Source NTB customers through referrals and other promotional activities
  • Ensure the HNI portfolio of the branch is growing month on month and win back any lost deposits
  • Increase the NPS score of the customer base by a pre-agreed percentage
  • Work closely with the CSM/ Central ST HNI Team/VCTM
  • Maintain the Contacts with customers as per the defined relationship matrix.
  • Meetings can also be conducted at the branch in the VCTM cabin or HNI Center in the branch or closest center to the Branch.
  • Nurture and upgrade existing customers to move to the next level of UHN/HNW offering                                                  
  • Pro-actively engage with customers to understand and analyse their needs, problems and interests to help the bank develop new products, services and interest group based exclusive events & activities for these clients
  • Maintain customer dossiers as defined by DWVC and update information in the CRM as and when launched 
  • Sales targets for Cross-Sell & Up-sell/ Revenue based targets to be met as per balanced score-card (e.g. increase in balances would be the primary objective, however there would be targets for other products as well)                                        
  • Review product penetration for assigned client base and identify customers for enhancing product penetration                                             
  • Ensure KYC/AML and other norms are strictly adhered to and customer contact information is kept up to date                                                        
  • Activation of KBZPay / IM banking and other digital channels for each and every UHN/HNW customer and enabling bio-metric/facial recognition                                    
  • Organise and host customer events for deepening relationships in close coordination with Central ST HNI team/DWVC                
  • Provide advisory service for customers to be a successful business, linking them to other businesses, helping customers to meet with the bank’s credit policy in their financing needs for business expansion.
  • Also Offer and meet targets for non-Deposit product’s alike Insurance and other products introduced from time to time

Open To

Male/Female

Job Requirements

  • Graduate /Prefer MBA in Economics, B.Com (or) BBA (or) BBM 
  • Fluent in local language and English Language (Reading, Writing, Speaking and Listening)
  • IT skills are also beneficial – MS Office
  • Proficient negotiation and sales/relationship management skills essential
  • Must have Myanmar business network contacts and market data of competition
  • Understand the HNI segments likes/dislikes/preferences
  • Knowledge of Banking, Investments, Insurance, Securities and Fx
  • Understand SME lending, an advantage
  • 5+ years banking experience and min 3 years as an RM (Should have managed HNI customers in current/earlier role)

What We Can Offer

Benefits

Ferry + Uniform
Quarterly Bonus

Highlights

International Standards
Leading Bank in Myanmar

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
OR

Experience level

Manager

Job Function

Sales, Business Development

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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