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SERVICE SUPPORT TECHNICIAN - B2B

(IT Support)

CANAL PLUS MYANMAR LIMITED
Sanchaung | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. 1 week ago
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
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SERVICE SUPPORT TECHNICIAN - B2B

CANAL PLUS MYANMAR LIMITED
Yangon
Apply Here

SERVICE SUPPORT TECHNICIAN - B2B

(IT Support)

CANAL PLUS MYANMAR LIMITED
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Sanchaung | Yangon
  1 Post
1 week ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Broadcasting/Music/Film

Job Type

Full Time

Job Description

A Good Opportunity for ..

Main Responsibilities:

  • Conduct infrastructure feasibility checks for Canal+ decoder installation at partner hotels, apartments, and businesses.
  • Perform data entry and maintain accurate records in CGA system.
  • Monitor, track, and manage decoder stock, ensuring proper allocation and documentation.
  • Handle decoder activation and ensure smooth onboarding for B2B clients.
  • Troubleshoot and resolve error codes/issues faced by clients
  • Provide basic after-sales service support, ensuring customer satisfaction and timely issue resolution.
  • Assist in coordinating with sales, operations, and technical teams to support ongoing B2B projects.

 

Open To

Male/Female

Job Requirements

Basic Skills & Competencies:

  • 2–3 years of experience in IT support, technical customer service, or related role
  • Educational background in IT or related technical field.
  • Experience in hospitality, telecom, or pay-TV industries will be considered an advantage.
  • Strong problem-solving skills with a technical mindset.
  • Basic knowledge of hardware/software troubleshooting.
  • Ability to interact professionally with customers (hotel engineers, managers, business stakeholders).
  • Detail-oriented with ability to manage data entry and reporting accurately.
  • Team player with willingness to learn and grow.

What we can offer

Benefits

o Bonus
o Phone & Travel allowance
o Health insurance for employee and family

Highlights

o International environment
o Diversity and Inclusion

Career Opportunities

o Training & coaching provided
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Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Broadcasting/Music/Film

Job Type

Full Time

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