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Student Support Officer

(Customer Service Assistant)

Myanmar Imperial College - MIC
Dagon | Yangon
Verified This job has been verified by the company as a real job vacancy.
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Recruiter active 6 hours ago The recruiter at this company was last active reviewing applications.
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Student Support Officer

(Customer Service Assistant)

Myanmar Imperial College - MIC
Recruiter active 6 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Education/Training

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Collect and analyze data for the purpose of evaluating student progress.
  • Identify needs in our network that members of student service department can work on to promote the academic success of each individual student.
  • Plan and implement the activities and events to maintain and promote the satisfaction level of students towards the college.
  • Maintain open communication with students and school personnel.
  • Support assignment submission for the students in the college.
  • Ensure that student assignments and assignment data are maintained according to the formats and procedures set by the college.
  • Collect feedbacks from all students in every term based on their reviews towards their respective lecturers and upon the college’s facilities and service.
  • Manage and develop the college’s induction programmes and ensure integration with the college’s registration procedures to Excel for new students and claim the certificates from Edexcel.
  • Check for students ID card whether it is correct or not.
  • Keep maintaining Portal and make negotiation when necessary.
  • To assist and counsel the students if necessary.
  • Check for assignments transfer to respective lecture and follow up Result Status.
  • Perform other related duties as assigned by respective Head of Department.

Open To

New graduates
Male/Female

Job Requirements

  • Any Bachelor’s degree holder
  • At least 2 years and above experience in the related field
  • Solid understanding of strategy formulation and implementation
  • Strong communication and presentation skills are needed
  • Effective time management skills and the ability to meet deadlines

What We Can Offer

Benefits

Annual Bonus
Travel allowance
Overtime payments
Rewards for over performance

Highlights

Fun working environment
International standards
Differences and challenges

Career Opportunities

Training provided
Learn new skills on the job
Promotion opportunities
Life long learning opportunities