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Supervisor – Debit & Prepaid Card Operations

(Banking Assistant)

CB Bank
Botahtaung | Yangon
  1 Post
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Supervisor – Debit & Prepaid Card Operations
CB Bank, Botahtaung | Yangon

Supervisor – Debit & Prepaid Card Operations

CB Bank

Supervisor – Debit & Prepaid Card Operations

(Banking Assistant)

CB Bank
Recruiter active1 day ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - Yangon
Verified This Job has been Verified as
Real by the Company.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Main Responsibilities 

  • Supervise daily debit and prepaid card operational tasks. 
  • Check and verify customer application forms and KYC documents. 
  • Handle card account setup, maintenance, replacement, and block/unblock requests. 
  • Monitor daily transaction reports, exception cases, and failed transactions. 
  • Follow up on card delivery with branches and service teams. 
  • Support dispute and chargeback cases with correct documentation. 
  • Monitor fraud alerts and coordinate with the risk team. 
  • Oversee merchant settlement process including daily transaction settlement checking, refund and adjustment verification, and reconciliation with finance team. 
  • Resolve settlement discrepancies with merchant service team. 
  • Ensure reconciliation tasks (fees, refunds, adjustments) are completed accurately. 
  • Maintain accurate records and ensure compliance with SOPs. 
  • Train junior staff and report issues to Assistant Manager/Manager.

Open To

Repatriate
Male/Female

Job Requirements

Requirements 

  • Bachelor's degree. 
  • Minimum 3 years experience in banking or card operations. 
  • Strong understanding of card operations and merchant settlement workflow. 
  • Good communication, coordination, and follow‑up skills. 
  • Detail‑oriented with strong problem‑solving ability. 

What we can offer

Benefits

- Competitive Salary
- Ferry Provided

Highlights

- Lead end-to-end debit & prepaid card operations, merchant settlement, reconciliation, fraud monitoring, and compliance in a dynamic banking team.

Career Opportunities

- Build expertise in card operations, settlements, fraud risk, leadership, and banking operations with pathways to Assistant Manager roles.

Apply for this Job

OR

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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