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Team Lead, Payroll Processing, Process Development

KBZ Bank
Pabedan | Yangon
Verified This job has been verified by the company as a real job vacancy.
18 May 2023
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
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Team Lead, Payroll Processing, Process Development
KBZ Bank, Pabedan | Yangon

Team Lead, Payroll Processing, Process Development

KBZ Bank

Team Lead, Payroll Processing, Process Development

KBZ Bank
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

The role holder is responsible for the process by which employees receive their salary accurately and timely. Payroll operators collect and enter information related to employees in designing system. Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and assistant to customer. Providing real-time scheduling support by booking appointments. Report directly to DVCGM.

  • Perform payroll operations for business employers, organizations, associations and to their employees. Manage workflow & ensure all payroll transactions are paid on time & accurately
  • Check, verify and carry out approval processes as Authorizer
  • Execute reconciliation processes and validate transactions & transaction reports
  • Develop and maintain strong collaborative and productive stakeholder relationships with key stakeholders to ensure efficient and effective flow of information.
  • Prepare routine and ad-hoc reports, presentations and responses to ensure stakeholders receive relevant accurate and timely information.
  • Maintain and improve daily BAU of the business
  • Helping to create and implement new policies, procedures, and strategies to improve efficiency and productivity
  • Resolving customer complaints in person or via phone and mail
  • Develop new business support flow for new projects/products
  • Prepare & implement Operation SOP & User manuals documentations
  • Empower & train team members to improve their capacity, capability and skills
  • Leads reengineering of the key processes, with the aim to remove redundancy, increase automation for manual operations and implement best practice whenever viable

Open To

Male/Female

Job Requirements

  • Bachelor's Degree in Business Administration, or related
  • Minimum 1-2 years’ experience in Customer service or Consumer operation
  • Excellent Analytical thinking, proactive and creative
  • Strong Teamwork & excellent interpersonal skills
  • Effective negotiation, excellent communication and presentation skills
  • Strong knowledge of Excel, PowerPoint and call center tools
  • Good command in English
  • Minimum 3 years experience.

  • Ability to process basic functions and formulas in Microsoft excel.

  • Knowledge of payroll information requires.

What We Can Offer

Benefits

Bonus

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques