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Technical Support Manager

(IT Project Manager)

Myanmar Citizens Bank (MCB)
Pazundaung | Yangon
Verified This job has been verified by the company as a real job vacancy.
Today
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
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Technical Support Manager

Myanmar Citizens Bank (MCB)
Yangon
APPLY HERE

Technical Support Manager

(IT Project Manager)

Myanmar Citizens Bank (MCB)
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Pazundaung | Yangon
Today
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Lead and manage the mobile banking technical Implementation & technical support team, providing coaching and performance oversight.
  • Monitor uptime, performance, and service to ensure availability of the digital banking application.
  • Prepare and maintain Business Requirement Documents (BRD) and Functional Specification Documents (FSD) to accurately translate business needs into actionable solutions.
  • Support Project implementation by coordinating with development, QA, and operations teams to deliver high-quality outcomes on schedule.
  • Lead and support testing activities, including system testing, integration testing, and user acceptance testing (UAT).
  • Plan, coordinate, and oversee product release activities to ensure seamless deployment and transition to production.
  • Provide post-release support by addressing issues, gathering feedback, and driving successful adoption of solutions.

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in information technology, Computer Science or a related field.
  • Minimum 5 years of technical experience with digital products such as Mobile Banking and Internet Banking.
  • Strong knowledge and hands-on experience in mobile banking platforms, digital channels, APIs, and integration with core banking systems.
  • Solid understanding of authentication and security technologies, including 2FA, OTP, and biometrics.
  • Proven ability in requirement gathering, documentation standards, and preparation of BRDs and FSDs.
  • Experience collaborating with third-party vendors and service providers.
  • Good communication and documentation skills.

 

What We Can Offer

Benefits

- Ferry provided

Highlights

- Make a difference
- Join an experienced team

Career Opportunities

- Learn new skills on the job
- Promotion opportunities
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Experience level

Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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