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TOC Shift Leader

Young Investment Group
Mayangone | Yangon
Verified This job has been verified by the company as a real job vacancy.
05 Apr 2024
Recruiter active 4 days ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 4 days ago The recruiter at this company was last active reviewing applications.
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TOC Shift Leader

Young Investment Group
Yangon

TOC Shift Leader

Young Investment Group
Recruiter active 4 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Mayangone | Yangon
05 Apr 2024
Verified
Recruiter active 4 days ago The recruiter at this company was last active reviewing applications.

Experience level

Entry Level

Job Function

Engineering, Technical, HSE

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Escalation managementIncident/Alarms Handling management
  • Incident Prioritization management
  • Monitoring and evaluation of shift team
  • Oversee the day to day monitoring and management
  • Customer email, viber groups & call management
  • Mentorship and training of shift team
  • Daily site uptime report
  • Ensure quality customer experience

Open To

New graduates
Male/Female

Job Requirements

  • Bachelor's degree (Computer Science/ Technology/ Electrical & Electronics / Communication Engineering)
  • Minimum 12~18 months of Experience in Telecom field
  • Good communicator with a natural aptitude for dealing with people
  • Be able to communicate about networking issues effectively
  • Good network diagnostic skills
  • Knowledge and experience of the system and network infrastructures
  • Work well in a busy team, being quick to learn and able to deal with a wide range of issues.
  • Willingness and ability to learn new products and network technologies
  • Strong analytical skills and able to collate and interpret data from various sources

What We Can Offer

Benefits

Overtime Payments

Highlights

Fun Working enviroment

Career Opportunities

Learn new skills on the job
Already Expired
OR
More jobs from this employer

Experience level

Entry Level

Job Function

Engineering, Technical, HSE

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

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