Job Purpose:The training manager will identify and monitor training needs in the KBZPay Operation functions, design, plan and implement the training programs, policies and procedures to fulfil those needs.

• Identify and assess the training needs of the organisation through job analysis, career paths and consultation with respective deputy function heads.
• Develop individualised and group training programs that address specific business needs. Evaluate employees and identify weaknesses.
• Develop training manuals that target tangible results.
• Implement effective and purposeful training methods.
• Evaluate organisational performance to ensure that training is meeting business needs and improving performance
• Assess employees’ skills, performance and productivity to identify areas of improvement.
• Recruit trainers.
• Collaborate with Learning & Development Team for the required alignments
• Make other trainers' schedules.
• Build weekly, monthly, quarterly and annual training programs.
• Effectively communicate with team members, trainers and management.
• Keep abreast of training trends, developments and best practices.
• Optimising training processes for efficiency.
• Help promote and maintain a positive company image.

• At least +3 years’ experience in training or communication
• 1 – 2 years in retail or corporate business culture environment
• Minimum Bachelors’ degree
• Proficiency in Training and communication both verbal and visual
• Highly computer literate with proficiency in MS Office and related business and communication tools.
• Familiar with traditional in personal and hybrid training arrangement.
• Self-driven and entrepreneurial; able to multitask and prioritise effectively
• Excellent communication skills; fluent in English and Burmese
• Ability to facilitate cross-functional teams.
• Excellent written and verbal communication skills.
• Strategic and creative mindset.
• Good understanding/ interest of digital tools/ technology and latest trends