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User Experience (UX) Designer/ Officer

Yoma Bank

User Experience (UX) Designer/ Officer

Yoma Bank
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
18 Feb 2021

Experience level

Experienced Non-Manager

Job Function

Architecture, Design

Min Education Level

Bachelor Degree

Job Description

RESPONSIBILITIES

  • Design scenarios of use, product flows, application maps and other artifacts that articulate product design.
  • Rapidly generate and iterate a breadth of concepts across scales and mediums (e.g. both at the product and feature level).
  • Develop and working within the Yoma brand language (DLS) to deliver usability (and design of other artifacts across touchpoints).
  • Respectfully and creatively working with business and technology constraints to deliver on behalf of customer needs
  • Create prototypes and test concepts across mediums and touch-points (mobile, desktop, retail, call center, etc).
  • Conduct fieldwork with customers and collaborate with product owners, product managers, data analysts and go-to-market to identify value propositions and use cases, and to help shape resulting product requirements.
  • Prepare design outputs and assets for developers to suit our agile/SCRUM development process.
  • Generate ideas to improve existing customer journeys and express these in revised journey blueprints and scenarios that reflect customer and business requirements.

STRATEGIC COMPETENCIES

LEADERSHIP

  • Lead single or less complex business units and ensures delivery of work in accordance with Business Unit Strategy
  • Organize the team into effective and functional groups
  • Appoint, develop, coach and inspire the team
  • Demonstrate continuous improvement
  • Deputize for Senior Manager
  • Represent Yoma Bank with impact to internal and external stakeholders

RELATIONSHIP BUILDING

  • Build and manage effective relationships with functional teams and other business units
  • Create a climate of openness and trust in which people can freely speak out
  • Recognize potential conflicts within own working relationships and facilitate the negotiation of mutually beneficial outcomes
  • Understood and leverage team’s strengths to deliver outcomes

COMMINICATION SKILLS

  • Effectively communicate and influence across the team
  • Tailor content and style to connect with all employees in English and Myanmar
  • Communicating change with conviction
  • Demonstrate SPEAKING OUT
  • Ask for clarity to ensure own understanding
  • Give constructive feedback to improve performance

RESULTS ORIENTATION

  • Use time efficiently; adapt plan when changes occur
  • Prioritize tasks based on importance including Risk
  • Help others maintains focus and overcome obstacles
  • Receptive to and implement suggestions for improvement; ask for feedback

PROBLEM SOLVING

  • Build upon analysis provided to make informed decisions
  • Recommend possible solutions and escalate appropriately 
  • Assist team in diagnosing problems and recognizing issues
  • Establish a culture that embraces problem solving

Open To

Repatriate
Male/Female

Job Requirements

KNOWLEDGE & SKILLS 

ESSENTIAL

  • Passionate about human-centered design and committed to resolving customer pain points through good design
  • Able to clearly and effectively communicate and visualize design processes, ideas and solutions to stakeholders
  • Good knowledge of usability principles, and design systems
  • Good working knowledge of Sketch (Figma or Adobe XD will also be considered), interactive prototyping tools (Proto.io/Framer) and basic knowledge of front-end technology for smooth development handover
  • Good communication and presentation skills
  • Able to manage design projects independently
  • Good documentation and notetaking skills, and attention to detail
  • Understand customer touch points and digital product ecosystems (mobile, desktop, call center, retail)

DESIRABLE

  • Able to take early hypotheses into full research plan & synthesize findings
  • A solid grasp of human-centered design, planning and conducting and user research, user testing and rapid prototyping.

EDUCATION & SPECIAL TRAINING

  • Degree or qualifications in Business, IT, Human Computer Interaction, Industrial Design or similar

EXPERIENCE

ESSENTIAL

  • 2+ years of professional experience in UI/UX design, research, product design, management/development
  • Comfortable with production tools such as Sketch/Figma

DESIRABLE

  • Experience with visual/creative design a plus
  • Experience with data analysis a plus

LANGUAGE

  • Fluent in both Myanmar and English (written and spoken)

What We Can Offer

Benefits

- Annual Bonus
- OT Payment
- Ferry provided

Highlights

- Join a Winning Team
- You can Make a Difference

Career Opportunities

- Opportunities for Job Training
- Learn new skills and techniques

About Our Company

"Founded in 1993, Yoma Bank is Myanmar's most progressive domestic bank with over 3,000 employees and more than 80 branches across the country. With a mission to “Build a better Myanmar for its people” and financing the needs of Myanmar families and businesses, Yoma Bank offers savings products, a wide range of loans and business solutions to individuals, SMEs and local corporate clients to fund their business operations in Myanmar. With over 25 years of being a responsible bank, Yoma Bank has been consistently making significant investments in strategic priorities- people, technology and corporate governance.
All the operations led by the Bank are centered around its core values such as Customer, Integrity, Respect, Teamwork and Innovation. Yoma Bank has also established strong partnership with both local and international organisations leveraging strategic advantages in its services. Yoma Bank is the first local bank that welcomed foreign investments from global organisations such as GIC of Singapore, Norfund of Norway and IFC of the World Bank."
OR

Experience level

Experienced Non-Manager

Job Function

Architecture, Design

Min Education Level

Bachelor Degree

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