1. Support the Sales Channel/Brand Manager with data and statistics, payments and other projects

2. Support the Sales Department with customer administration

3. Process orders

4. Check data accuracy in orders and invoices

5. Contact customers to obtain missing information or answer queries

6. Assist with the follow up of invoices and management of receipt of payments from customers

7. Liaise with the Warehouse Department and Logistics Department to ensure timely deliveries

8. Maintain and update sales and customer records

9. Develop monthly sales reports

10. Communicate important feedback from customers internally

11. Ensure sales targets are met and report any deviations

12. Stay up-to-date with product knowledge, features, promotions, fees, incentives, margins, etc.,

13. Communicate and cooperate effectively with relevant departments in the organization

14. Perform other related duties and required of the Sales Department

15. Follow instructions from and report to the Sales Channel/Brand Manager

1. Previous experience as a Sales Administrator or Sales support
2. Bachelor’s degree or certifications in Sales or other relevant fields
3. Understanding of sales performance metrics and process
4. Hands-on and proficient experience with SAP Software and Microsoft Office (MS Excel and MS PowerPoint in particular)
5. Excellent verbal and written communication skills
6. Excellent organizational and multi-tasking skills
7. Ability to work under strict deadlines
8. Ability to coordinate and work in teams