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Customer Engagement Manager

(Customer Service Manager )

Cho Cho Co.,Ltd
လှိုင် | ရန်ကုန်တိုင်း
  1 ဦး
Verified This job has been verified by the company as a real job vacancy. 19 Nov 2025
လွန်ခဲ့သော17 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
လွန်ခဲ့သော17 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် The recruiter at this company was last active reviewing applications.
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ကုမ္ပဏီ အချက်အလက်များ ဤကုမ္ပဏီမှအလုပ်များ 5
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Customer Engagement Manager

Cho Cho Co.,Ltd
ရန်ကုန်တိုင်း
ဒီနေရာမှာ လျှောက်ပါ

Customer Engagement Manager

(Customer Service Manager )

Cho Cho Co.,Ltd
လွန်ခဲ့သော17 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
လှိုင် | ရန်ကုန်တိုင်း
  1 ဦး
19 Nov 2025
Verified This job has been verified by the company as a real job vacancy.
လွန်ခဲ့သော17 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် The recruiter at this company was last active reviewing applications.
ဒီနေရာမှာ လျှောက်ပါ

လုပ်သက်အဆင့်

Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

လူ့သုံးကုန်ပစ္စည်းထုတ်လုပ်ဖြန့်ဖြူးရောင်းချမှု

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

လုပ်ဆောင်ရမည့်တာဝန်များ

An Excellent Opportunity for ...

  1. Customer Onboarding:
    • Drive large-scale customer onboarding initiatives, ensuring a smooth and seamless integration experience.
    • Collaborate with the tech team to enhance and refine the onboarding process based on user feedback and industry best practices.
  2. Education & Training:
    • Design and conduct training sessions, workshops, and webinars to equip customers and prospects with the knowledge to utilize our platform to its fullest potential.
    • Collaborate with product teams to develop user guides, FAQs, and tutorial videos.
  3. Engagement & Retention:
    • Design and implement engagement programs in conjunction with related departments to ensure consistent customer activity and loyalty.
    • Monitor customer usage patterns and develop strategies to increase engagement and reduce churn.
  4. Team Leadership:
    • Lead, mentor, and coach a customer-facing team, ensuring they offer the highest level of service and support.
    • Set clear objectives and KPIs for the team and monitor performance against these metrics.
  5. Voice of the Customer:
    • Act as the chief advocate for customers within the organization, ensuring their feedback, concerns, and needs are heard and addressed.
    • Regularly gather and analyze customer feedback, using this data to inform product development, marketing strategies, and overall company direction.
  6. Collaboration:
    • Work closely with cross-functional teams, including sales, marketing, and product development, to ensure alignment and the consistent delivery of customer-centric initiatives.F

ဘယ်သူ့အတွက်လဲ

Male/Female

လိုအပ်သောအရည်အချင်း

  • Bachelor’s degree in Business, Marketing, or a related field. A Master’s degree is an advantage.
  • A minimum of 5 years of experience in customer engagement, customer success, or a similar capacity, preferably within the e-commerce or FMCG sector.
  • Proven leadership capabilities with experience managing customer-facing teams.
  • Strong understanding of the B2B e-commerce landscape and FMCG market in Myanmar.
  • Exceptional communication and interpersonal skills.
  • Proficiency in both Burmese and English.

ကျွန်တော့်တို့ ဘာတွေကမ်းလှမ်းနိုင်သလဲ

အက်ိဳးအျမတ္

Annual Bouns
Leave Bonus
Lunch Provided
Ferry Provided
Uniform

ထူးခြားချက်များ

Fun working environment,
Make a difference.

အခွင့်အလမ်းများ

Learn new skills on the job.
ဒီနေရာမှာ လျှောက်ပါ

အလုပ် လျှောက်မည်

OR
ဒီအလုပ်ရှင်ထံမှနောက်ထပ်အလုပ်များ

လုပ်သက်အဆင့်

Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

လူ့သုံးကုန်ပစ္စည်းထုတ်လုပ်ဖြန့်ဖြူးရောင်းချမှု

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

နောက်ထပ်အလားတူအလုပ်များ

အလုပ်များကြည့်မည်

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