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Customer Engagement Manager

(Customer Service Manager )

Cho Cho Co.,Ltd
လှိုင် | ရန်ကုန်တိုင်း
  1 ဦး
Verified This job has been verified by the company as a real job vacancy. 19 Nov 2025
လွန်ခဲ့သော13 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
လွန်ခဲ့သော13 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် The recruiter at this company was last active reviewing applications.
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Customer Engagement Manager

Cho Cho Co.,Ltd
ရန်ကုန်တိုင်း

Customer Engagement Manager

(Customer Service Manager )

Cho Cho Co.,Ltd
လွန်ခဲ့သော13 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
လှိုင် | ရန်ကုန်တိုင်း
  1 ဦး
19 Nov 2025
Verified This job has been verified by the company as a real job vacancy.
လွန်ခဲ့သော13 နာရီ က အလုပ်ခန့်အပ်သူ active ဖြစ်နေခဲ့သည် The recruiter at this company was last active reviewing applications.

လုပ်သက်အဆင့်

Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

လူ့သုံးကုန်ပစ္စည်းထုတ်လုပ်ဖြန့်ဖြူးရောင်းချမှု

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

လုပ်ဆောင်ရမည့်တာဝန်များ

A Big Opportunity for ...

  1. Customer Onboarding:
    • Drive large-scale customer onboarding initiatives, ensuring a smooth and seamless integration experience.
    • Collaborate with the tech team to enhance and refine the onboarding process based on user feedback and industry best practices.
  2. Education & Training:
    • Design and conduct training sessions, workshops, and webinars to equip customers and prospects with the knowledge to utilize our platform to its fullest potential.
    • Collaborate with product teams to develop user guides, FAQs, and tutorial videos.
  3. Engagement & Retention:
    • Design and implement engagement programs in conjunction with related departments to ensure consistent customer activity and loyalty.
    • Monitor customer usage patterns and develop strategies to increase engagement and reduce churn.
  4. Team Leadership:
    • Lead, mentor, and coach a customer-facing team, ensuring they offer the highest level of service and support.
    • Set clear objectives and KPIs for the team and monitor performance against these metrics.
  5. Voice of the Customer:
    • Act as the chief advocate for customers within the organization, ensuring their feedback, concerns, and needs are heard and addressed.
    • Regularly gather and analyze customer feedback, using this data to inform product development, marketing strategies, and overall company direction.
  6. Collaboration:
    • Work closely with cross-functional teams, including sales, marketing, and product development, to ensure alignment and the consistent delivery of customer-centric initiatives.F

ဘယ်သူ့အတွက်လဲ

Male/Female

လိုအပ်သောအရည်အချင်း

  • Bachelor’s degree in Business, Marketing, or a related field. A Master’s degree is an advantage.
  • A minimum of 5 years of experience in customer engagement, customer success, or a similar capacity, preferably within the e-commerce or FMCG sector.
  • Proven leadership capabilities with experience managing customer-facing teams.
  • Strong understanding of the B2B e-commerce landscape and FMCG market in Myanmar.
  • Exceptional communication and interpersonal skills.
  • Proficiency in both Burmese and English.

ကျွန်တော့်တို့ ဘာတွေကမ်းလှမ်းနိုင်သလဲ

အက်ိဳးအျမတ္

Annual Bouns
Leave Bonus
Lunch Provided
Ferry Provided
Uniform

ထူးခြားချက်များ

Fun working environment,
Make a difference.

အခွင့်အလမ်းများ

Learn new skills on the job.
သက်တမ်းကုန်သွားပါပြီ
OR
ဒီအလုပ်ရှင်ထံမှနောက်ထပ်အလုပ်များ

လုပ်သက်အဆင့်

Manager

အလုပ်အမျိုးအစား

Customer Service, Support

အလုပ်၏လုပ်ငန်းအမျိုးအစား

လူ့သုံးကုန်ပစ္စည်းထုတ်လုပ်ဖြန့်ဖြူးရောင်းချမှု

အနိမ့်ဆုံး ပညာအရည်အချင်း

Bachelor Degree

အလုပ်ချိန်အမျိုးအစား

Full Time

နောက်ထပ်အလားတူအလုပ်များ

အလုပ်များကြည့်မည်

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