The Young Professional Development Program (YPDP) is designed for individuals seeking opportunities to enhance their professional skills and acquire valuable work experience. This comprehensive eighteen-month program (6 months as a trainee + 1 Year in a professional role) provides trainees with a wide range of knowledge and practical skills. Throughout this duration, trainees will undergo a thorough step-by-step evaluation and will have the opportunity to secure a permanent position upon successful completion of the evaluation. This year, the following job functions are open to welcoming trainees. Commercial - Fresh Food Finance (Treasury) Marketing & E Commerce Business Information Technology Inventory Control General Affairs (Building Maintence) Quality Assurance Why you should apply for Makro Myanmar's Young Professional Development Program (YPDP)? Our program has notable attributes such as; After successfully completing the on-the-job training period and undergoing a step-by-step evaluation, job security is guaranteed, leading to a permanent position offer From the beginning of the on-the-job training period, you can expect a well-defined learning scope and journey, ongoing discussions and feedback session, as well as transparent and fair evaluation Competitive allowances will be provided throughout the on-the-job training period Commercial - Fresh Food Be part of the team that ensures the freshness and quality of products reaching thousands of customers every day. You will gain exposure to: (Supplier coordination and sourcing,New Product Development,Inventory Management ,Online Channel Management ,Performance Analysis ,A basis of costing and pricing mechanic and Assigned Development Project) Perfect for individuals who are analytical, detail-oriented, and interested in retail merchandising. Finance (Treasury) Step into the financial backbone of Makro Myanmar. You will learn about: (Cash flow managemen ,Payment processe ,Banking coordination and Financial controls in large retail operations) Ideal for individuals who love numbers, structure, and financial systems. Marketing & E Commerce Join the team that drives brand visibility and digital engagement. You will learn about:(E-com Marketing campaigns,E-commerce Customer Journey Dashboard,Online sales analysis,Customer engagement strategies,Experts in popular products and demand products across e-com platform and Social media initiatives) Perfect for creative thinkers who enjoy both data and storytelling. Business Information Technology Support the technology systems that power daily operations. You will gain hands-on exposure to (Automation :Low Code, No Code, Data reporting ,IT troubleshooting and ERP environment understanding) Great for tech-savvy problem solvers who enjoy digital systems. Preferred Field of Study : Computer Science, IT or Related Field Inventory Control Be part of the action behind inventory flow and product availability. You will gain exposure to: Stock management, Inventory control ,Warehouse coordination and Operational efficiency monitoring Ideal for organized, process-driven individual General Affairs (Building Maintence) Understand how large-scale store operations run efficiently every day. You will learn about : Ensuring the efficient, safe, and cost-effective operation of all store facilities, equipment, and systems ,Facility support, Safety compliance processes and Cross-department collaboration Great for Individuals interested in building maintenance and operations Preferred Field of Study : Mechanical, Electrical Power Quality Assurance Quality matters. Join the team that ensures products meet safety and quality standards You will learn about : Product inspection, Quality control procedures,Compliance standards and Risk prevention processes Perfect for individuals who value precision and responsibility. Preferred Field of Study : Industrial Chemistry, Chemistry, Chemical Engineering
Major Responsibilities Prepare daily/monthly treasury related reports Perform treasury functions, daily cash management, funding and dealing with banks/financial institutions. Prepare payment i.e. petty cash, cheque, online payment, oversea payments and assist in cash collection process Forecast and manage cash flow to meet daily cash requirements Manage company’s bank accounts and reconcile daily transactions Maintain and arrange for the credit lines and FX lines with institutions both in local and foreign currencies. Supervise trade finance operations such as L/C Opening, Banker Guarantee, etc Review and manage treasury related agreements and contracts Other assignments from time to time.
Job Description The Talent Acquisition Specialist is responsible for overseeing the end-to-end recruitment process, ensuring the timely identification, attraction, interviewing, selection, hiring, and onboarding of employees. The primary focus is to meet organizational requirements by acquiring the right people for the right positions at the right time. Candidate Sourcing: Utilize various search methods, such as job portals, LinkedIn, and recruitment agencies, to source and attract qualified candidates. Candidate Screening: Review resumes, job applications, and conduct initial phone interviews or video conferencing to assess candidates' qualifications Coordinating on-site interview appointments, liaising with candidates and internal stakeholders to schedule interviews and create a conducive environment for the interview process. Job Offer and Negotiation: Facilitate the job offer process, including extending employment contracts and negotiating employment terms with selected candidates. Background Checks: Perform reference checks and other background verification processes as part of the pre-employment screening. Maintaining comprehensive personnel records for employees, and preparing reports as needed, ensuring accurate and up-to-date documentation of personnel information for organizational records and reporting purposes
This position is responsible to ensure O2O strategies are implemented as planed; monitored and analyzed customer behavior by Sales Channel and by Customer group for quick actions to ensure KPI overcome ,responsible for customer experience to Makro OCS service, including the e-commerce platform friendliness and needs to work with operation team, customer development team, and Key account to improve customer satisfaction toward Makro service (Online & On behalf). Website & Application Audit Monitor Website & Application as Customer Point of View to detect any malfunctions or errors customer might experience including: Popup message, On-Going Promotion versus Product availability. Coordination and work closely with Business I.T. team to feedback platform issue and suggest for improvement. Report the update of on-going project/ issues and solution in team meeting Website & Platform improvement Monitor Website & Application on products such as photo correctness, photo & product description, re-shoot the photos, and arrange the description as necessary. Initiate requirements need to support front-end and back-end efficiency. Review & arrange to ensure that the products are being placed under the right categories for a good customers’ experience journey. Product Category Review Product Category Completeness (Photo, Category in term of consumer perception) Make the summary report of product which are active & inactive in platform with actions (if needed). Item Maintenance Manage daily items to be moved to active or inactive (backend) according to the situation of each product (i.e. Supply situation, Product quality situation, Store operation situation) Manage items visibility. Randomly check top selling items. Ecommerce Assortment Reviews Review assortment in E-Commerce and take actions according to internal process Customers Voices Monitor Call, Request, Complaints of Customer from various channels such as Phone Call, Facebook, Messenger, Viber. Coordinate with O2O Operation team, CD Team and Digital Marketing to take appropriate action Daily Issues Feedback & Support Support in replying customers’ complaints via Facebook app or other channels related Makro Click Order. Occasionally support CD/KAM/OCS to response to customers once they have issues via LINE/Viber O2O & OCS Daily Sales, No of Order, and Buying Trend Analyze O2O & OCS daily Sales versus Budget Monitors & analyze daily Sales, Order, and Buying customer Trend, to discuss among Operation/CD/Marketing for Actions need. By Channel (Growth or Drop / Compared to Previous Month & Compared to Budget) By Customer Group (Growth or Drop / Compared to Previous Month) By Product Group (Growth or Drop / Compared to Previous Month) Summarize trend of current customers to identify the Product/ Customer that require to push up/ or implement Marketing Campaign. Customer ATR Analyze of Customer ATR (New & Existing) Develop customer ATR plans, activities & target OCS Ordering Channel Analyze the Customer Behavior on Sales Channel: Offline / Online / Self ordering / On Behalf / Web / App Transportation Contract Negotiate for the best condition on annual transportation contract. Manage contract renew complete signage in time. Online Trend Update Competitors market survey/ Update, Online journey of other platform. Trend of Online Business. Summary & Suggest action. Makro compared to other players in the market
This role focuses on managing HR operations to ensure smooth store functioning, employee satisfaction, and alignment with company objectives. The candidate will handle workforce planning, recruitment, employee relations, and performance management, while ensuring compliance with HR policies and labor laws. Conduct workforce forecasting and ensure optimal staffing levels to meet business needs. Partner with the operations team to anticipate and fulfill staffing demands. Facilitate onboarding and orientation for new hires, ensuring a smooth transition. Act as a key HR business partner to the store operations team Foster a positive workplace culture through engagement activities, team-building, and conflict resolution. Manage grievances, disciplinary actions, and handle employee disputes as per company policies. Manage payroll, leave, attendance, and employee records in coordination with the HR team. Maintain accurate employee records and ensure confidentiality in all HR transactions.
Oversee and optimize the end-to-end delivery process for the store’s products and services. Responsible for managing and coordinating the various aspects of order fulfillment, from the moment a customer places an order to the successful delivery of the product to their doorstep. Your role is crucial in ensuring a seamless and satisfactory customer experience. Order Processing: You will be in charge of efficiently processing incoming orders from the ecommerce platform, ensuring accuracy and completeness of order details, and verifying payment information. Inventory Management: Collaborating with inventory teams, you will monitor stock levels, plan for replenishments, and prevent stockouts or overstocks to meet customer demands. Delivery Performance: You will be accountable for meeting delivery performance metrics such as on-time delivery, delivery accuracy, and reducing delivery lead times. Customer Service: Handling delivery-related customer inquiries and complaints, providing timely resolutions, and striving to enhance the overall customer experience. Process Improvement: Continuously analyze the delivery process for potential bottlenecks or inefficiencies and implement improvements to enhance operational efficiency. Quality Control: Ensuring that all delivered products meet quality standards and conducting periodic audits to maintain the highest quality. Cost Management: Managing the delivery budget effectively and identifying cost-saving opportunities without compromising on service quality. Cross-functional Collaboration: Collaborating with various teams, including the warehouse, customer support, marketing, and product teams, to streamline processes and resolve issues. Reporting and Analysis: Preparing regular reports and performance metrics related to delivery operations, using data-driven insights to make informed decisions and propose strategic improvements. Ensure that hardware in the store is in good condition and can be used effectively also coordinate with ISD head office or maintenance company in all maintenance related issues. Verify accuracy of data recording system at POS, including other areas and back up corrective daily and monthly data Perform other duties as assigned by immediate Manager
Drive & Deliver to monthly target for both store Manage lease contract of existing tenant both permanent and Temporary lease Approach new temporary tenants to gain additional income Manage plaza event activities Verify monthly lease income from space & signage, & do summary report compare to target Co-ordinate with store GA and support tenant for shop fit-in / signage installation Initiate partnership promotion with tenant to drive more traffic to plaza Prepare quotation, and required documents for leasing process end-to-end Support for overall plaza operational function
Role Purpose The IT Services Manager is responsible for managing, optimizing, and supporting enterprise IT systems and infrastructure. This role ensures reliable operations, effective ERP solutions, and business process automation through close collaboration with business stakeholders. The position provides technical leadership, drives continuous improvement, and ensures secure, scalable IT services aligned with business goals. Key Responsibilities Manage and enhance business applications and ERP systems to support operational needs. Lead deployment, upgrade, testing, and production support of applications. Oversee POS systems, peripheral software, and related infrastructure. Identify process inefficiencies and design automation solutions with business teams. Lead, mentor, and manage IT infrastructure and support teams. Ensure system security, reliability, scalability, and risk mitigation. Maintain IT documentation, SOPs, and technical standards. Collaborate with cross-functional and overseas IT teams. Technical Scope Server environments (Microsoft, Virtualization, Unix) Networking (Cisco, Fortinet, Palo alto infrastructure) Cloud platforms (AWS) SQL