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Section Manager - Logistics (O2O)

(Logistics Coordinator)

ARO Commercial Company Limited
Mingalartaungnyunt | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. Today
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Section Manager - Logistics (O2O)

(Logistics Coordinator)

ARO Commercial Company Limited
Recruiter active10 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Logistics, Warehousing, Port

Job Industry

FMCG

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

 Oversee and optimize the end-to-end delivery process for the store’s products and services. Responsible for managing and coordinating the various aspects of order fulfillment, from the moment a customer places an order to the successful delivery of the product to their doorstep. Your role is crucial in ensuring a seamless and satisfactory customer experience.

  • Order Processing: You will be in charge of efficiently processing incoming orders from the ecommerce platform, ensuring accuracy and completeness of order details, and verifying payment information.
  • Inventory Management: Collaborating with inventory teams, you will monitor stock levels, plan for replenishments, and prevent stockouts or overstocks to meet customer demands.
  • Delivery Performance: You will be accountable for meeting delivery performance metrics such as on-time delivery, delivery accuracy, and reducing delivery lead times.
  • Customer Service: Handling delivery-related customer inquiries and complaints, providing timely resolutions, and striving to enhance the overall customer experience.
  • Process Improvement: Continuously analyze the delivery process for potential bottlenecks or inefficiencies and implement improvements to enhance operational efficiency.
  • Quality Control: Ensuring that all delivered products meet quality standards and conducting periodic audits to maintain the highest quality.
  • Cost Management: Managing the delivery budget effectively and identifying cost-saving opportunities without compromising on service quality.
  • Cross-functional Collaboration: Collaborating with various teams, including the warehouse, customer support, marketing, and product teams, to streamline processes and resolve issues.
  • Reporting and Analysis: Preparing regular reports and performance metrics related to delivery operations, using data-driven insights to make informed decisions and propose strategic improvements.
  •  Ensure that hardware in the store is in good condition and can be used effectively also coordinate with ISD head office or maintenance company in all maintenance related issues.
  • Verify accuracy of data recording system at POS, including other areas and back up corrective daily and monthly data
  • Perform other duties as assigned by immediate Manager

Open To

Male/Female

Job Requirements

  • Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
  • Minimum 3 years of proven experience in ecommerce store operations, logistics, or supply chain management.
  • Strong leadership and team management skills to lead a team of delivery staff and coordinate with cross-functional teams.
  • Excellent organizational and problem-solving abilities to handle multiple tasks and prioritize effectively.
  • Strong communication skills to interact with customers and internal stakeholders effectively.
  • Detail-oriented to ensure accuracy in order processing and delivery tracking.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing circumstances.
  • Familiarity with relevant regulations and compliance related to ecommerce deliveries.
  • Knowledge of ecommerce platforms, order management systems, and Software used in relation to warehousing operations.
  • 6 working days a week 
  • Office transpotation shall not provided 

What we can offer

Benefits

Bonus

Meal and Transportation allowance

Yearly increase

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

Management Potential