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Assistant Manager -Product Support Team /Customer

KBZ Bank
| Yangon
Verified This job has been verified by the company as a real job vacancy.
14 Nov 2017
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
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Assistant Manager -Product Support Team /Customer
KBZ Bank, | Yangon

Assistant Manager -Product Support Team /Customer

KBZ Bank
Yangon

Assistant Manager -Product Support Team /Customer

KBZ Bank
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
14 Nov 2017
Verified
Recruiter active 13 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

• Provide coaching and assistance to call center agents on an ongoing basis
• Process weekly sales leads reports for submission to management
• Ensure that all call agents follow the company’s best practices for call center management and operations
• Prepares call center performance reports by collecting, analyzing, and summarizing data and trends

Open To

Male/Female

Job Requirements

• Min 3 to 4 years in related field (banking experience preferred)
• Proven working knowledge in business analysis, process analysis or similar position
• Successful implementation and establishment of customer experience teams within a company
• Outstanding customer service skills with excellent oral, written and interpersonal communication skills
• Strong analytical and evaluative skills
• Showcase good written and oral communication skills in Myanmar/English
• Ability to multitask, and familiarity with banking concepts
• Have good interpersonal and leadership skills
• Banking Product knowledge

What We Can Offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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