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International Customer Service Agent (Urgent)

MGL Express by Magnate Group Logistics
| Yangon
Verified This job has been verified by the company as a real job vacancy.
13 Nov 2017
Recruiter active 4 days ago The recruiter at this company was last active reviewing applications.
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International Customer Service Agent (Urgent)
MGL Express by Magnate Group Logistics, | Yangon

International Customer Service Agent (Urgent)

MGL Express by Magnate Group Logistics

International Customer Service Agent (Urgent)

MGL Express by Magnate Group Logistics
Recruiter active 4 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Diploma

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Open To

Female

Job Requirements

• Any graduate, Diploma or Certificate in related field is preferable.
• Must be pleasant personality.
• Age between 25 to 30 years.
• Computer literate with expert in Myanmar and English Fonts.
• Good written and speaking English skills
• Minimum 1 year working experience in customer service field.
• Strong communication, Interpersonal and presentation skill.
• Ability to have team work skills and work under pressure situation.

What We Can Offer

Benefits

rewards over performance, other allowances,

Highlights

fun working environment, international standards,

Career Opportunities

training provided, management opportunities