• Over 6 months experience in Call Center, Customer Service, Telecommunication Industry & Insurance Industry
• Fluency in English is an advantage & MS Office (Word/Excel/PowerPoint)
• Must have good interpersonal & communication skills
• Must have passion and dedication to assign tasks
• Ability to be highly organized, team work, communication skill, schedule and work under high pressure environments.
• Able to handle over 100 calls per day & Able to maintain SLA and target
• Able to multitask and system related knowledge
• Interested to handle customer complaint
• Good behavior and (tone of voice Fair also OK)