OK to Continue
Yes No Thanks
OK to Continue
Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Operation Support(Customer Care)-Staff/Seniorstaff

MPT - Myanma Posts & Telecommunications
| Yangon
Verified This job has been verified by the company as a real job vacancy.
08 Aug 2019
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.
Company Profile Jobs From this Company 44
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile
Operation Support(Customer Care)-Staff/Seniorstaff
MPT - Myanma Posts & Telecommunications, | Yangon

Operation Support(Customer Care)-Staff/Seniorstaff

MPT - Myanma Posts & Telecommunications
Yangon

Operation Support(Customer Care)-Staff/Seniorstaff

MPT - Myanma Posts & Telecommunications
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
08 Aug 2019
Verified
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

- Provide agents with necessary service & operational information, including FAQs
- Create work flows and review/ update as needed
- Create (e-)manual and review/ update/ revise and align with training and service support teams
-Provide call center with service and operational information as well as FAQs;
- Obtain customer feedback from different channels and monitor service trends;
- Align with Marketing and Sales Departments and ensure all customer care channels fully understand services available;

Open To

Male/Female

Job Requirements

-Ability to perform call center operation management, in line with services & products, business process management & improvement, maintenance of web manuals, -FAQs and other support materials
-Experience in Call center management preferred
-Ability to perform call center operation management, in line with services & products, business process management & improvement, maintenance of web manuals, -FAQs and other support materials
-Experience in Call center management preferred

What We Can Offer

Benefits

Ferry Transport
Health Insurance
Performance Bonus

Highlights

An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

Opportunities for promotion
- Possbility for job training
- Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

More Similar Jobs

See More Jobs

Share with a Friend