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Senior Staff/Staff (Voice Of Customer, Customer Care)

MPT - Myanma Posts & Telecommunications
| Yangon
Verified This job has been verified by the company as a real job vacancy.
09 Oct 2017
Recruiter active 1 hour ago The recruiter at this company was last active reviewing applications.
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Senior Staff/Staff (Voice Of Customer, Customer Care)
MPT - Myanma Posts & Telecommunications, | Yangon

Senior Staff/Staff (Voice Of Customer, Customer Care)

MPT - Myanma Posts & Telecommunications

Senior Staff/Staff (Voice Of Customer, Customer Care)

MPT - Myanma Posts & Telecommunications
Recruiter active 1 hour ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

> Voice of Customer
Collect, track and analyze voice of customers
Report to management and share VOCs internally
Set rules of handling complaints
Work with other departments in order to improve and find solutions

Open To

Male/Female

Job Requirements

Ability to perform data collection of VOC, data analysis, making report materials
Strong skill with big data is preferred (Excel & Access)

What We Can Offer

Benefits

Ferry Transport
Health Insurance
Performance Bonus

Highlights

An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

Opportunities for promotion
- Possbility for job training
- Learn new skills and techniques