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Assistant General Manager

Asia Royal Hospital
Sanchaung | Yangon
Verified This job has been verified by the company as a real job vacancy.
21 Nov 2023
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Assistant General Manager

Asia Royal Hospital
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Medical/Hospital

Min Education Level

Master Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  1. Manage and monitor the overall process workflow of the Health Insurance, and OPD Units for smooth service arrangements.
  2. Set and upgrade Health Insurance, and OPD Improvement Projects to achieve better service delivery.
  3. Coach the process of staff behavioral & on-job training for customer service improvements.
  4. Build and maintain good communication with Health Insurance Partners, specialists, VIP customers, and stakeholders to sustain long-term relationships.
  5. Solve customers’ complaints and special case occurrences and report to Dy GM and GM if necessary.
  6. Supervise monthly/yearly reports to Dy GM, GM, and COO.
  7. Undertake duties and responsibilities assigned and directed by the immediate superior of CCD and HOD.

Open To

Female

Job Requirements

- Any Bachelor Degree holders with a Customer Service background

- Master’s Degree in Hospital Management, and/or Professional Diploma in Customer Service is preferred

- Above 8-year experience in customer care-related fields

- At least 5-year customer operation management experience in the hospital industry

Other Skills

- Strong Problem Solving and Leadership skills in management

- Good Interpersonal and Communication Skills

- Positive Attitude with Discipline-minded

- Sound Knowledge of HIS software

- Advanced level of MS office and computing skills

- Fluent Language Four Skills (Myanmar and English)

- Other Language Skills would be an advantage

What We Can Offer

Benefits

Annual Bonus.
Yearly increment and service year allowance.
Medical Care with discount for employee and family.
Varieties of leave entitlement.

Highlights

Warm, safe, transparent workplace.
Experienced community pharmacist team.
Can get knowledge about varieties of pharmaceutical products and medicatio

Career Opportunities

Continuous pharmaceutical trainings.
Personal development trainings.
Promotion career up to higher position.
OR

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Medical/Hospital

Min Education Level

Master Degree

Job Type

Full Time

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