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Business Support Specialist

KBZ Bank
Pabedan | Yangon
Verified This job has been verified by the company as a real job vacancy.
14 Feb 2024
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
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Business Support Specialist
KBZ Bank, Pabedan | Yangon

Business Support Specialist

KBZ Bank

Business Support Specialist

KBZ Bank
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

A business support specialist perform day to day Business support operations to help keep the business running smoothly. You may also build and maintain relationships with clients, partners, and customers.

  • Develop and maintain strong collaborative and productive stakeholder relationships with key stakeholders to ensure efficient and effective flow of information.
  • Maintain daily BAU operation of the business (reconciliation, settlement, issues & dispute resolution, etc…)
  • Ensure all the customer issues are resolved on time
  • Resolving customer complaints in person or via phone and mail
  • Prepare Operation SOP & User manuals documentations

Open To

Male/Female

Job Requirements

  • Bachelor's Degree in Business Administration, or related
  • Minimum 1-2 years’ experience in Customer service or Consumer operation
  • Excellent Analytical thinking, proactive and creative • Strong Teamwork & excellent interpersonal skills
  • Effective negotiation, excellent communication and presentation skills
  • Strong knowledge of Excel, PowerPoint and call center tools
  • Good command in English for both verbal and written
  • Being able to stay OT when it is required
  • Knowledge of banking, finance and project management

 

What We Can Offer

Benefits

Bonus

Highlights

Join an difference team

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques