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Call Center Executive

KBZ MS
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
20 Jan 2021

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Min Education Level

Bachelor Degree

Job Description

Job Description

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints

Able to respond to customer problems or complaints

Able to work with Day Shift and Night Shift rotation schedule

Keep records of customer interactions or transactions, recording detail of inquiries, complaints, or comments, as well as actions taken

Open To

New graduates
Male/Female

Job Requirements

Job Requirements

Any Graduate

Minimum (2) years of working experience in Customer Service or related field

Must be computer literate and familiar with MS word/ Excel and Power Point

What We Can Offer

Benefits

Performance Bonus
Yearly Increment
Traveling Allowance
Overtime Payments

Highlights

Fun Working Environment
International Standards

Career Opportunities

Training Provided
Learning new things on the job
Promotion Opportunities

About Our Company

* Established in September 2012 as part of KBZ Group of Companies under the name of IKBZ Insurance Co. Ltd., KBZ MS is the first officially licensed private insurance provider in Myanmar. The minimum paid-up capital is (40) billion Kyats which is equivalent to (26.4) million USD. In November 2019, IKBZ Insurance entered into a joint venture with Japanese insurance giant MSI and took on the new name of KBZ MS.


* We have a presence in Nineteen (19) Cities with twenty-one (21) branches including Yangon, Mandalay, Nay Pyi Taw, Taunggyi, Pyay, Pathein, Sittwe, Magway, Meikhitlar, Pakkouku, Monywa, Kalay, Myitkyinar, Lashio, Bago, Mawlamyine, Myeik, Myingyan and Tachileik.


* Our products cover the full range of general insurance needs from motor insurance to property, fire, shipping and health insurance for individual and groups.


* KBZ MS is always committed to providing the best service to our customers, implementing Global Standards in Operations and Corporate Governance, ably assisted by our qualified staff and professional agents.


* Headquartered in Yangon, KBZ MS has an extensive network, backed by KBZ Group with many thousands of Insurance customers across Myanmar. Using International Management Methods, Technology and Marketing to expand our customer base, we are “Insurance You Can Rely On” and our 24 Hours Customer Contact Center Service will ensure your peace of mind.

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