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Call Officer

Hana Microfinance Ltd
Kamaryut | Yangon
  1 Post
Verified This Job has been Verified as
Real by the Company. This Job has been Verified as
Real by the Company. Today
Recruiter active8 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Yangon
Verified
Recruiter active8 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Apply Here
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Yangon
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Recruiter active8 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Myanmar - Yangon
Verified This Job has been Verified as
Real by the Company.
Kamaryut | Yangon
  1 Post
Today
Verified This Job has been Verified as
Real by the Company.
Recruiter active8 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Apply Here

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Provide proper communication through telephone calls with the customers
  • Manage large amount of inbound and especially outbound calls in timely manner
  • Complete daily call target
  • Keep record of customer interactions, recording customers’ comments and complaints
  • Update existing customer information in the system
  • Follow up customer calls as required
  • Produce daily call reports to submit to management
  • Monitor calls quality and develop plan to make the improvements if necessary
  • Maintain high customer service in timely and efficient manner

Open To

Repatriate
Male/Female

Job Requirements

  • Bachelor Degree holder (or) Undergraduate (Fresh graduates are encouraged to apply)
  • 1 year of experience in call center or customer service environment
  • Well experienced in using Microsoft Office (Word, Excel, Power Point)
  • Good Communication, especially listening skill and able to speak politely to various type of people
  • Good data entry and typing skills
  • Positive (can do) attitude with ability to work in a team environment
  • Ability to work under pressure
  • Attention to detail and good organizational skills
  • Ability to meet deadlines

What we can offer

Benefits

Rewards over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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