Centre Manager in Yangon

Centre Manager

(General Manager )

SHWE TAUNG GROUP

Lanmadaw | Yangon

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Centre Manager

SHWE TAUNG GROUP, Lanmadaw | Yangon

APPLY HERE

Centre Manager

SHWE TAUNG GROUP

APPLY HERE

Centre Manager

(General Manager )

SHWE TAUNG GROUP

Myanmar - Yangon

Lanmadaw | Yangon

Today

APPLY HERE

Experience level

Manager

Job Function

Management

Job Industry

Real Estate/Property Development

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Organize the day to day operation of that property. The Centre Manager will provide the site with a professional property management service.
The Centre Manager is responsible for the overall management, direction and coordination of al centre operations and strategy.
Provide motivational leadership and support the team, ensuring clarity of direction, effective communication and development of personal potential including appraisal and training plan.

Confidently manage a multi-billion kyats turnover Junction Shopping Centre and its staff in accordance with the parameters of and under direction set by the management.
Drive profitability by creating additional value for the retailers and customers. Make the Shopping Centre the retail destination of choice with a fun, pleasing and convenient shopping and hospitality experience.
Develop strong partnerships with retail tenants and shoppers to improve performance, drive profitability and grow customer loyalty and retention.
Create and engaging environment for customers with creative facilities services and programs to meet the changing demand of today’s customers.
Make sound commercial decisions that will drive the highest results.
Demonstrate and promote a ‘Service Mindset’ culture and ensure customer complaints are resolved in a timely and effective manner by relevant terms.
Monitor, control and organize all on site staff assigned to the property and to responsible for the actions of such staff in addition to ensuring that staff rosters and all holidays are adequately covered.
Liaise with the Head of Engineer regularly to ensure sufficient service staff are maintained at all times with respect to the property.
Monitor and review the operation of all on service subcontractors. In particular, cleaning, security, pest control and lift contractors and to ensure that any work contracted is completed as agreed and at the cost quoted.
Review lease expiration dates and use renewal process to deliver notices allowing adequate time to schedule an appointment with the tenant to review and sign the new lease.
Review leasing activities along with occupancy and make recommendations for specials, promotions and/or advertising that may be needed to generate leasing activities and increase occupancy.
Manage the Centre’s P&L and budget, including checking monthly income and expenses, identifying differences with the budgets and reporting to Management where needed.
To ensure the management team has attended to all tenant complaints and requirements which to be noted in the Tenants Complaint Register.
Follow procedures contained in Operations Manual and in particular maintain the Centre Management Checklist. Regular inspections of this document by the Operation Manager and Division Head - Property Management will be undertaken from time to time to ensure up-to-date information is contained.
Provide the owner or his/her authorized person with a monthly written report in a format to be advised, covering the four main areas of Physical, Financial, Tenancy and Risk Management.
The Centre Manager will effectively be responsible for all staff under his or her control and they will ensure the overall management service provided to the tenants is comprehensive, consistent and at all times professional.
Coordinate effectively with the Head Office Departments teams for operational matters; tenancy extensions; organization promotion activities and events; and for the setting and execution of the Centre’s marketing, growth and enhancement plans.
Conduct regular site patrols; identifying, resolving and following up on Safety, Housekeeping, Maintenance and Security issues. Escalate where necessary.
Comply with Health & Safety policy & procedure at all times.
Be aware of and report relevant competitor information and shopper trends to the senior management to maximize on growth opportunities and overcome potential business pressures.
Prepare and maintain accurate and timely financial and operational records.
Any other responsibilities as assigned by the management.

Open To

Male/Female

Job Requirements

Bachelor’s Degree in a related field.
Minimum 3 years of senior management experience in shopping centre or property management.
Strong commercial awareness and property management knowledge.
Excellent leadership, communication, and team management skills.
Proven financial acumen with experience in budgeting and P&L management.
Strong customer service orientation and problem-solving ability.
Knowledge of safety, firefighting, and first aid procedures.
Proficient in Microsoft Word, Excel, and property management software.
Fluent in English and Myanmar (spoken and written).
Confident, organized, innovative, and able to work under pressure with flexibility.