Key Responsibilities and Accountabilities

• Work closely with IT security to monitor the company’s cloud privacy.
• Respond to technical issues in a professional and timely manner.
• Offer guidance in infrastructure movement techniques, including bulk application transfers into the cloud.
• Identify solutions to successfully meet the needs of the company.
• Shares best practices, lessons learned and constantly updates the technical system architecture.
• Vet and select cloud providers and third-party services.
• Evaluate and recommend tools, technologies, and processes to ensure the highest quality product platform.
• To prepare documentation update for system and network architectures
• Design, architect, and implement cloud solutions / end-to-end infrastructure solutions utilizing AWS Public Cloud and VMware Private Cloud platforms.
• Implement and manage Kubernetes clusters using tools such as Rancher, ensuring high availability, scalability, and performance.
• Develop infrastructure as code (IaC) using Terraform and CloudFormation to automate deployment and management tasks.
• Configure and manage monitoring and logging solutions such as Elastic Stack (ELK), Zabbix, and Datadog for proactive infrastructure monitoring and troubleshooting.
• Implement and manage Network Security firewalls such as Palo Alto, Fortinet, CheckPoint to ensure network security and compliance.
• Configure and manage routing and switching infrastructure, including VPN technologies and advanced networking protocols such as OSPF and BGP.
• Utilize Cloudflare for content delivery, DNS management, and DDoS protection.
• Implement and manage CI/CD pipelines using Jenkins, ArgoCD, and Helm to automate software delivery processes.
• Manage Linux servers, including installation, configuration, and troubleshooting.
• Develop shell scripts and leverage at least one programming language for automation and integration purposes.
• Collaborate with cross-functional teams and peer organization to design and implement scalable and resilient infrastructure architectures.

Key Performance and Success Indicators

• Wave Money, DMM business continuity in county
• Self-performance
• Client focus and orientation
• Result-based improvement and management
• Leadership and people management

Key Stakeholders

• Wave: Product team,  Head of Technical Operations & Architecture, Head of Security & Compliance , Product Manager , Program Manager
• Telenor partner: Telenor IT, Telenor App Team
• Yoma partner: Yoma IT
• Vendors: App, middleware, core mobile financial services platform

Competencies 

• Coordination
• Self-improvement
• Teamwork 
• Outstanding problem-solving skill.
• Attention to detail.
• Self-driven
• Interpersonal Skill
• Organization Skill
• Communication –written and verbal
• Development of junior and surrounding staff
• Decision making (rapid and deep consideration)
• Organization development
   

Experience, Functional Skills and Knowledge Areas

• Strong troubleshooting, problem-solving, interpersonal & communication skills
• Experience in supporting various financial application system, middleware and mobile apps.
• Able to understand application and solution architecture.
• 3+ years Linux experience ideally with Redhat (RHCSA, RHCE a plus)
• 3+ years scripting experience (any of Bash/Perl/Python)
• 2+ years experience in:
  • managing web servers (Apache etc)
  • managing application containers (any of Tomcat, Glassfish, etc)
  • automation to improve efficiency and reduce manual work and risk
  • exposure to system hardening and other Linux security technologies
  • exposure to network firewall appliances (any of Cisco, Checkpoint, Juniper, Palo Alto)
  • experience managing database (Oracle, Postgres, MySQL and etc)
  • experience managing systems in a cloud environment (eg AWS)
• Any experience or qualifications with networking and load balancer such as F5 (such as Cisco CCNA a plus)
• Ability to adhere to and assist to document and standardize processes around support procedures with Strong aptitude for process definition and implementing process improvement.