English
Customer Service Executive
(Air, Sea-freight)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
An Exciting Opportunity for ...
Responsibilities
1. Collaborate and communicate with shipping lines, co-loaders, and airlines to ensure smooth shipment handling.2. Manage daily sea freight and air freight shipments as per assigned tasks.
3. Ensure timely and effective email correspondence regarding shipments with both internal and external parties.4. Serve as the local contact point for the company and overseas agent offices.5. Coordinate with the sales team to fulfill shipment requirements efficiently.6. Ensure accurate and timely data submission to both internal and external stakeholders.7. Maintain proper and accurate filing of shipping documents.8. Oversee internal systems, procedural audits, and periodic reporting.9. Undertake ad-hoc projects as assigned by management.
Open To
Job Requirements
Qualifications
1. Diploma or Bachelor's degree in any field.2. Proficiency in English (writing, speaking, and listening).3. Minimum 2–3 years of experience in the freight forwarding or logistics industry.4. Strong understanding of shipping & logistics terminology and shipping document handling.5. Proficient in computer skills, including Microsoft Word, Excel, Outlook, etc.6. A team player with enthusiasm, a sense of ownership, and the ability to work under pressure and tight deadlines.
What we can offer
Benefits
Highlights
Career Opportunities
Apply for this Job
Do you have experience in the freight forwarding industry?
More Similar Jobs
CS Order Received Executive (Supply Chain)JT1_100_Loc
Customer Service Documentation Executive(Logistic)JT1_100_Loc
Customer Service ExecutiveJT1_100_Loc
Customer Service Account Receivable ExecutiveJT1_100_Loc
Customer Services ExecutiveJT1_100_Loc
E-Commerce & Customer Experience ManagerJT1_75_Loc
Customer Services StaffJT1_75_Loc
Customer Service Desk EngineerJT1_75_Loc
Customer Service ManagerJT1_75_Loc
Customer Service SupervisorJT1_75_Loc
Operation & Customer Experience AssistantJT1_75_Loc
Customer Service RepresentativeJT1_75_Loc
Share with a Friend