Sr. Customer Service Executive in Yangon

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Sr. Customer Service Executive

(Customer Service Assistant)

R&P International Co.,Ltd

Sanchaung | Yangon

1 Post

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Company Profile Jobs From this Company 5

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Sr. Customer Service Executive

R&P International Co.,Ltd, Sanchaung | Yangon

Apply Here

Sr. Customer Service Executive

R&P International Co.,Ltd

Apply Here

Sr. Customer Service Executive

(Customer Service Assistant)

R&P International Co.,Ltd

Myanmar - Yangon

Sanchaung | Yangon

1 Post

13 Feb 2026

Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Healthcare/Beauty Care

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Respond promptly and professionally to customer inquiries across phone, email, and social platforms.
First-contact issue resolution with a focus on brand integrity and customer trust.
Handle escalated complaints with empathy, ensuring timely resolution and customer satisfaction.
Maintain detailed case records for tracking and continuous improvement using System.
Stay updated on beauty device trends, customer expectations and strong in beauty knowledge.
Responsible for managing product returns, exchanges, and follow up service processes.
Recommend corrective actions and preventive measures to reduce recurring complaints.
Accountable for enhancing customer reviews and driving positive feedback to meet monthly goals.
Log accurate records of complaint and customer interaction in Odoo for tracking.
Tracks and reports satisfaction performance, complaint records in every weekly meeting.

Open To

Female

Job Requirements

Any Bachelor’s degree
Prefer 3 years and above experiences in customer service field.
Excellent communication and interpersonal skills
Strong ability to manage complex inquiries and deliver empathetic, solution-focused support.
Proficient in Microsoft Office (Excel, Word, Power Point) and strong knowledge of CRM systems.
Resilient under pressure, with strong time management and prioritization skills.
Detail-oriented, organized, and dependable.
Skilled in identifying service gaps and proposing process improvements.

What we can offer

Benefits

- Attendance Allowance
- Meal Allowance
- Transportation Allowance
- Phone Bill Allowance
- Annual Bonus
- Employee Benefit Plan

Highlights