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Sr. Customer Service Executive

(Customer Service Assistant)

R&P International Co.,Ltd
Sanchaung | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. 2 day(s) ago
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Apply Here
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Sr. Customer Service Executive

R&P International Co.,Ltd
Yangon
Apply Here

Sr. Customer Service Executive

(Customer Service Assistant)

R&P International Co.,Ltd
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Sanchaung | Yangon
  1 Post
2 day(s) ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Healthcare/Beauty Care

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Respond promptly and professionally to customer inquiries across phone, email, and social platforms. 
  • First-contact issue resolution with a focus on brand integrity and customer trust.  
  • Handle escalated complaints with empathy, ensuring timely resolution and customer satisfaction.
  • Maintain detailed case records for tracking and continuous improvement using System.
  • Stay updated on beauty device trends, customer expectations and strong in beauty knowledge.
  • Responsible for managing product returns, exchanges, and follow up service processes.
  • Recommend corrective actions and preventive measures to reduce recurring complaints.
  • Accountable for enhancing customer reviews and driving positive feedback to meet monthly goals.
  • Log accurate records of complaint and customer interaction in Odoo for tracking.
  • Tracks and reports satisfaction performance, complaint records in every weekly meeting.

Open To

Female

Job Requirements

  • Any Bachelor’s degree
  • Prefer 3 years and above experiences in customer service field.
  • Excellent communication and interpersonal skills
  • Strong ability to manage complex inquiries and deliver empathetic, solution-focused support.
  • Proficient in Microsoft Office (Excel, Word, Power Point) and strong knowledge of CRM systems.
  • Resilient under pressure, with strong time management and prioritization skills.
  • Detail-oriented, organized, and dependable.
  • Skilled in identifying service gaps and proposing process improvements.

What we can offer

Benefits

- Attendance Allowance
- Meal Allowance
- Transportation Allowance
- Phone Bill Allowance
- Annual Bonus
- Employee Benefit Plan

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Healthcare/Beauty Care

Min Education Level

Bachelor Degree

Job Type

Full Time

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