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Customer Service Representative

Yoma Bank
Thanlyin | Yangon
Verified This job has been verified by the company as a real job vacancy.
12 Nov 2021
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Customer Service Representative
Yoma Bank, Thanlyin | Yangon

Customer Service Representative

Yoma Bank
Yangon

Customer Service Representative

Yoma Bank
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Thanlyin | Yangon
12 Nov 2021
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

JOB RESPONSIBILITIES

  • To manage large amounts of inbound and outbound calls in a timely manner
  • To follow communication “scripts” when handling different topics
  • To identify customers needs, clarify information, research every issue and provide solution and/or alternatives        
  • To seize opportunities to upsell products when they arise
  • To Build sustainable relationships and engage customers by taking the extra mile
  • To keep records of all conversations in our call center database in a comprehensible way
  • To frequently attend educational seminars to improve knowledge and performance level
  • To meet personal/team qualitative and quantitative targets

Open To

Male/Female

Job Requirements

  • Any Degree must be holder
  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

What We Can Offer

Benefits

- Annual Performance Bonus
- OT Payment
- Uniform provided

Highlights

- Join a Winning Team
- You can Make a Difference

Career Opportunities

- Opportunities for Job Training
- Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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