Customer Service Representative (YGN/MDY/TGI/NPT)

KBZ Bank

| Yangon

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Customer Service Representative (YGN/MDY/TGI/NPT)

KBZ Bank, | Yangon

Customer Service Representative (YGN/MDY/TGI/NPT)

KBZ Bank

Customer Service Representative (YGN/MDY/TGI/NPT)

KBZ Bank

Myanmar - Yangon

| Yangon

10 Sep 2021

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

For that position we are going to hire in Yangon, Mandalay, Naypyitaw, Taungyi and Bago Division. The role holder is mainly responsible for KBZPay's customer service.

Develop and maintain the customer relationship
Identify and assess customers' needs to achieve satisfaction
Handle complaints and provide appropriate solutions for customer satisfactory or inform senior assistant and supervisor
Help customers to onboard the KBZPay and disseminate the awareness of inclusive product services
To help with customer’s needs on KBZPay’s services
Follow communication procedures, guidelines and policies
Contribute to team effort by accomplishing related results as needed
Report to senior assistant and supervisor if situations (health of customers, employees, or other specious situations) are unusual.

Open To

Male/Female

Job Requirements