Customer Support & Test Administration Officer in Yangon

Customer Support & Test Administration Officer

(Customer Relation Officer)

IIG Education Myanmar Co.,Ltd

Hlaing | Yangon

1 Post

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Customer Support & Test Administration Officer

Customer Support & Test Administration Officer

IIG Education Myanmar Co.,Ltd

Customer Support & Test Administration Officer

(Customer Relation Officer)

IIG Education Myanmar Co.,Ltd

Myanmar - Yangon

Hlaing | Yangon

1 Post

10 Oct 2025

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Education/Training

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

Key Responsibilities:

Handle inbound and outbound customer calls in a professional manner
Respond to inquiries and resolve complaints promptly and accurately
Identify, document, and escalate urgent issues to the concerned department
Maintain detailed records of customer interactions and feedback
Assist with test day operations and monitor exam sessions
Prepare and set up exam rooms, materials, and systems before sessions
Observe, record, and report any irregularities or incidents to the Test Center Manager

Open To

New Graduates

Male/Female

Job Requirements

Minimum Pre-Intermediate level of English proficiency
Basic computer skills, including Microsoft Office, internet usage, and familiarity with English and Myanmar fonts (preferred)
Fresh graduates or experienced candidates are welcome to apply
Strong communication, interpersonal, and problem-solving skills

What we can offer

Benefits

Highlights