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Head Of Agency Banking

(Operations Manager)

Myanmar Citizens Bank (MCB)
Bahan | Yangon
  1 Post
Verified This job has been verified by the company as a real job vacancy. 11 Nov 2025
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
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Head Of Agency Banking

Myanmar Citizens Bank (MCB)
Yangon
Apply Here

Head Of Agency Banking

(Operations Manager)

Myanmar Citizens Bank (MCB)
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Bahan | Yangon
  1 Post
11 Nov 2025
Verified This job has been verified by the company as a real job vacancy.
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Manager

Job Function

Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • Develop and execute the agency banking business strategy, ensuring alignment with the bank’s vision and CBM’s regulatory framework.
  • Set and monitor KPIs for agent recruitment, activation, transaction volume, and revenue growth.
  • Lead cross-department collaboration with Operations, Risk, Compliance, IT, and Marketing.
  • Approve agent categories, fee structures, incentive plans, and marketing activities.
  • Represent Agency Banking in management and board-level reviews.
  • Ensure compliance with AML/CFT, CBM Section 18, and bank internal policies.
  • Drive innovation and digital inclusion through agent-based financial services.

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in Business, Banking, or related field (Master’s preferred).
  • 8–10 years of banking experience with 3+ years in branchless or agent banking leadership.
  • Strong understanding of retail banking, financial inclusion, and digital channels.
  • Experience in managing cross-functional teams and leading organizational transformation towards digital banking ecosystems.
  • Strong strategic and analytical skills with demonstrated success in business planning, market expansion, and customer acquisition strategies.

  • Strong communication, leadership, and decision-making skills, with the ability to inspire high-performing teams and foster a culture of innovation.

What we can offer

Benefits

- Ferry provided

Highlights

- International Standard
- Make a difference
- Join an experienced team

Career Opportunities

- Learn new skills on the job
- Promotion opportunities
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Experience level

Manager

Job Function

Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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