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Head Of Agency Banking

(Operations Manager)

Myanmar Citizens Bank (MCB)
Bahan | Yangon
Verified This job has been verified by the company as a real job vacancy.
1 week ago
Recruiter active 21 hours ago The recruiter at this company was last active reviewing applications.
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Head Of Agency Banking

(Operations Manager)

Myanmar Citizens Bank (MCB)
Recruiter active 21 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Management

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

  • Develop and execute the agency banking business strategy, ensuring alignment with the bank’s vision and CBM’s regulatory framework.
  • Set and monitor KPIs for agent recruitment, activation, transaction volume, and revenue growth.
  • Lead cross-department collaboration with Operations, Risk, Compliance, IT, and Marketing.
  • Approve agent categories, fee structures, incentive plans, and marketing activities.
  • Represent Agency Banking in management and board-level reviews.
  • Ensure compliance with AML/CFT, CBM Section 18, and bank internal policies.
  • Drive innovation and digital inclusion through agent-based financial services.

Open To

Male/Female

Job Requirements

  • Bachelor’s degree in Business, Banking, or related field (Master’s preferred).
  • 8–10 years of banking experience with 3+ years in branchless or agent banking leadership.
  • Strong understanding of retail banking, financial inclusion, and digital channels.
  • Experience in managing cross-functional teams and leading organizational transformation towards digital banking ecosystems.
  • Strong strategic and analytical skills with demonstrated success in business planning, market expansion, and customer acquisition strategies.
  • Strong communication, leadership, and decision-making skills, with the ability to inspire high-performing teams and foster a culture of innovation.

What We Can Offer

Benefits

- Ferry provided

Highlights

- International Standard
- Make a difference
- Join an experienced team

Career Opportunities

- Learn new skills on the job
- Promotion opportunities