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IT Operations And Support Specialist

KBZ Bank

IT Operations And Support Specialist

KBZ Bank
Recruiter active 1 min ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Full Time
Verified This job has been verified by the company as a real job vacancy.
09 Jun 2021

Experience level

Manager

Job Function

IT Hardware, Software

Min Education Level

Bachelor Degree

Job Description

This role holder is responsible to lead the team in day-to-day operation support for the branches & analyse the issue and find out the way to fix the minor issue in a timely manner and raise the major issue to senior level.  Responsible to test UAT / SIT testing for new requirements/ projects which are relating with Core Banking and support services. Responsible to support branch operation, end of day closing and EOC support. Lead and conduct the training section to the new team members. Responsible to handle with end user support needs.

  • Provide technical support and guidance to branches and business departments.
  • Evaluate the day-to-day issue and to report to senior for process improvement 
  • Identify the system related issue and provide the best solution to the operation
  • Perform Management/ Function Support for their new product, change request testing and perform appropriate parameter changes in the Core Banking System
  • Responsible for day-to-day Core Banking system user administration
  • Works closely with the IT Service Desk and other backend support to ensure a timely, robust and comprehensive service transition process.
  • Execute Daily/Monthly/Quarterly/Yearly EOC 
  • Support the day-to-day operation smoothly
  • Participate the SIT and UAT testing for the new requirements, process change and new projects according to business requirements
  • Support project related activities on the business and technology projects from a core banking perspective

Open To

Male/Female

Job Requirements

  • Must graduated BC.Sc, Computer Science. 
  • 5 Year experience in related IT fields. 
  • Banking Knowledge in related IT fields.
  • English 4 skilles is must. 

What We Can Offer

Benefits

International Standard

Highlights

International Standard

Career Opportunities

Management Potential

About Our Company

KBZ Bank
THE STRENGTH OF MYANMAR

**Winner of EUROMONEY Award for Excellence consecutive years 2014, 2015, 2016: Best Bank in Myanmar**

Kanbawza Bank (KBZ Bank) Limited, part of the KBZ Group of companies, is Myanmar's largest bank. Established in 1994 in Taunggyi, initially the bank catered the local area and in 1996, after present management acquired the organization, the group expanded to become Myanmar's largest financial institution, currently employing over 17,000 people.

KBZ Bank is part of the KBZ Group, one of Myanmar's largest and most successful conglomerates. The Group has a proven track-record of operating according to industry best practices, as recognized in 2014, when the Myanmar Centre for Responsible Business awarded the KBZ Group of Companies as the most transparent company in the country. It is the first Myanmar bank in history to have International Representative offices in Thailand, Singapore and soon Malaysia.

Purpose
We are driven by a simple aim. As the largest Bank in Myanmar, we are committed to enhance the quality of lives of the people in Myanmar, through financial inclusion. And in that becoming the Best Managed Bank in the World! Join us in this journey to positively impact the community and the nation.

Fulfilling Career – Today and Tomorrow
We put the emphasis on individual responsibility, opportunity and autonomy. We encourage growth through continuous on-the-job development and a fast paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!

Personal Challenge
We put the emphasis on individual responsibility, opportunity and autonomy. We encourage growth through continuous on-the-job development and a fast paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!

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Experience level

Manager

Job Function

IT Hardware, Software

Min Education Level

Bachelor Degree

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