Position Summary
The Learning and Development Manager plays a pivotal role in enhancing employee productivity by identifying and addressing developmental needs through effective training initiatives. This role involves designing and implementing training programs, exploring innovative training methods, and ensuring the continuous improvement of employee performance.

Duties and Responsibilities of Learning and Development Manager

1)  Design and implement internal training programs, including Onboarding, NRT, EBM, Refreshment, and Skill Development, ensuring a regular cycle  of training programs.
2)  Prepare and update training materials following changing policies and procedures.
3)  Explore and implement effective facilitation methods to enhance learning outcomes.
4)  Coordinate training logistics, including registrations, video recording, attendance records, evaluation data collection, and accommodation  arrangements.
5)  Manage end-to-end learning and development responsibilities, from planning to reporting and evaluation.
6)  Coordinate training expenses with relevant departments and produce reports for regular training programs.
7)  Stay updated on current learning methods, strategies, and technologies to ensure the long-term effectiveness and impact of training programs.
8)  Identify and assess training needs through job analysis, annual performance appraisals, and consultations with supervisors.
9)  Coordinate training-related meetings and discussions with departments to enhance the quality and effectiveness of training programs.
10) Coordinate and facilitate training bond contracts for internal programs as required.
11)  Gather constructive feedback from trainees and trainers to improve training programs continuously.
12) Occasionally travel to branches to deliver training and coordinate training logistics.
13) Initiate and coordinate on-demand training courses based on skill gaps identified through Training Needs Analysis.
14) Undertake ad-hoc tasks and assignments as assigned by the direct-line supervisor.

Qualifications:
(1) Bachelor's degree in any field but bachelor’s degree in human resources or business  administration is preferable.
(2)  Diploma/Certificate in human resources management.
(3)  At least 2 years of expertise in fields related to workforce development, learning innovations and tech, educational and/or business management and consulting, corporate universities, or other related fields.
(4)  Demonstrated strong interpersonal and problem-solving skills.
(5)  Strong Initiative and excellent communication skills
(6)  Excellent ability to design training plans and effectively implement them.
(7)  Basic Data management and analysis skills would be an added advantage.
(8)  Proficient in Microsoft Office applications (Outlook, Word, Excel).
(9)  Proficient in English, Burmese, and Japanese is an advantage.