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The Product Manager will be responsible for developing, managing, and optimizing mortgage products to meet customer needs and support the bank’s strategic goals. The role involves overseeing the entire product lifecycle, from market research and product design to launch and continuous improvement. The Product Manager will work closely with cross-functional teams, including Sales, Risk, and Marketing, to ensure product success and alignment with business objectives.

Key Responsibilities:

Product Development & Management:

• Lead the development and management of the mortgage product portfolio, ensuring products meet market demand and are competitive.
• Design new mortgage products and services based on customer insights, market research, and competitor analysis.
• Continuously improve and innovate mortgage products to increase customer satisfaction and enhance the bank’s competitive position.

Product Lifecycle Management:

• Oversee the end-to-end product lifecycle, from initial concept and development to launch, monitoring, and iteration.
• Ensure compliance with regulatory requirements and internal policies throughout the product lifecycle.
• Monitor product performance and adjust strategies based on data, feedback, and changing market conditions.

Cross-Functional Collaboration:

• Collaborate with internal teams, including Sales, Marketing, Risk, Credit, and IT, to ensure seamless product delivery and execution.
• Work with Marketing to create effective product positioning, marketing campaigns, and communication strategies.
• Coordinate with the Operations and Credit Risk teams to streamline product processes and ensure operational efficiency.

Market Research & Strategy:

• Conduct thorough market research and competitor analysis to identify trends, gaps, and opportunities in the mortgage market.
• Analyze customer needs, behaviors, and feedback to ensure products meet their requirements.
• Develop and execute long-term product strategies aligned with the bank’s business goals.

Product Performance & Reporting:

• Track and analyze product performance metrics, including customer adoption, profitability, and market share.
• Provide regular updates and insights to the Head of Business Development on product performance, customer feedback, and market trends.
• Use data and insights to make informed decisions on product enhancements, pricing, and new opportunities.

Qualifications & Skills:

• Bachelor’s degree in Business, Finance, Marketing, or a related field.
• 5+ years of experience in product management, ideally within the banking or financial services sector.
• Deep understanding of loan products and the mortgage market, including regulatory and compliance aspects.
• Strong analytical skills with the ability to use data to drive decision-making and product improvement.
• Experience in leading cross-functional teams and managing complex projects.
• Proven ability to innovate and improve product offerings based on customer needs and market opportunities.
• Excellent communication, collaboration, and presentation skills.
• Strategic thinker with a strong customer-focused mindset.